At a Glance
- Tasks: Engage with customers and resolve their issues in a fun arcade environment.
- Company: Join Genda-Playnation Entertainment, where we create exciting memories for holidaymakers.
- Benefits: Enjoy free parking, uniform, pool access, and discounts for friends and family.
- Other info: Flexible hours with full-time and part-time options available.
- Why this job: Be part of a vibrant team and make holidays unforgettable for our guests.
- Qualifications: Must be 18+, motivated, and ready to provide excellent customer service.
The predicted salary is between 12 - 12 £ per hour.
Genda-Playnation Entertainment are now recruiting for Seasonal Customer Service Assistants at our arcade in Skirlington Leisure Park, Skipsea Road, Driffield, YO25 8SY.
COMPANY PROFILE
Here at Genda-Playnation Entertainment, we are passionate about what we do. We are committed to giving our customers fantastic service in a fun and exciting holiday environment. We put our heart and soul into creating exciting memories for all our customers to ensure they leave happy and return year on year.
Genda-Playnation Entertainment are looking for new seasonal Customer Service Assistants for their 2026 season. We're looking for fast-paced, motivated and intuitive individuals to join us at this busy Arcade location.
OUTLINE OF RESPONSIBILITIES
- To work in our holiday resort arcades engaging and helping customers.
- Listening to customer issues and resolving problems for them in a polite, helpful and efficient manner.
- To ensure the arcade is a safe and welcoming place for holiday makers of all ages.
- To ensure with the team that the arcade is clean, attractive and well merchandised.
- To learn about the range of products and promotions we run so you can inform customers accurately.
OUTLINE OF THE ROLE
- Job Role: Customer Service Assistant (aged 18 plus)
- Salary: National Living Wage
- Benefits: Free Parking, Uniform provided (T shirt, Sweat-shirt, trousers), Free use of pool and shows for friends and families, discounts where available.
- Hours: 0+ hours per week (Day & Evening shifts required, including Weekends and Public Holidays)
- Start Date: As soon as possible (Seasonal contract)
- Annual Leave: 25 days pro rata
- Other: Flexible working full time & part time vacancies. We can offer overtime in busy periods.
We provide on-the-job training for the position, ensuring that you can get up to speed whilst working alongside one of our supervisors. If you think you're suitable for the role, please apply!
Seasonal Customer Service Assistant in Kingston upon Hull employer: Genda Playnation Entertainment Ltd
Genda-Playnation Entertainment is an excellent employer, offering a vibrant work culture where team members are encouraged to create memorable experiences for holidaymakers. With flexible working hours, comprehensive on-the-job training, and unique benefits such as free access to pool facilities and discounts, employees can thrive in a supportive environment that values their contributions. Located in the lively Skirlington Leisure Park, this role provides a fantastic opportunity to engage with customers in a fun and dynamic setting.
Contact Details:
Genda Playnation Entertainment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Customer Service Assistant in Kingston upon Hull
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genda-Playnation Entertainment. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when it comes to handling tricky situations in real life.
✨Tip Number 3
Dress to impress! Even though it's a fun environment, showing up looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people quickly.
We think you need these skills to ace Seasonal Customer Service Assistant in Kingston upon Hull
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through! We love candidates who are excited about creating fun experiences for our customers, so don’t hold back on sharing why you want to join us at Genda-Playnation Entertainment.
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills that match the role. Mention any previous customer service roles or experiences that demonstrate your ability to engage with customers and solve problems effectively.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences and focus on what makes you a great fit for the Seasonal Customer Service Assistant position. Remember, we’re looking for motivated individuals!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at Genda Playnation Entertainment Ltd
✨Know the Company
Before your interview, take some time to research Genda-Playnation Entertainment. Understand their values and what they stand for. This will help you align your answers with their mission of providing fantastic service in a fun environment.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer issues. Highlight your ability to listen, resolve problems, and create a welcoming atmosphere, as these are key aspects of the role.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations in the arcade. Think about scenarios like dealing with a dissatisfied customer or ensuring safety in a busy environment. Practising these responses can give you an edge.
✨Dress the Part
Even though you’ll be provided with a uniform, dressing smartly for the interview shows that you take the opportunity seriously. It sets a positive tone and demonstrates your professionalism right from the start.
