At a Glance
- Tasks: Welcome and assist customers, ensuring a fun and safe arcade experience.
- Company: Join Genda-Playnation Entertainment, where we create memorable moments for holidaymakers.
- Benefits: Enjoy free parking, staff discounts, and 25 days annual leave (pro rata).
- Other info: Flexible shifts available with full training provided to boost your confidence.
- Why this job: Be part of an energetic team in a lively entertainment environment this season.
- Qualifications: Must be 18+, friendly, reliable, and enjoy customer interaction.
The predicted salary is between 10 - 12 £ per hour.
Genda-Playnation Entertainment are now recruiting for Seasonal Customer Service Assistants at our arcade in Southerness Holiday Park, Southerness, Dumfries, Scotland, DG2 8AZ.
If you enjoy working with people, thrive in a fast-paced environment, and want a fun seasonal role, this Customer Service Assistant opportunity could be perfect for you. As a Seasonal Customer Service Assistant, you'll help create an exciting and welcoming experience for holidaymakers of all ages while working in one of our lively arcade venues.
About Us
At Genda-Playnation Entertainment, we are passionate about delivering outstanding customer experiences in fun-filled holiday environments. We take pride in creating memorable moments for our guests and ensuring every customer leaves with a smile and returns year after year. We are now looking for energetic, friendly, and motivated individuals to join our team as Seasonal Customer Service Assistants for the 2026 season.
The Role
As a Customer Service Assistant, your responsibilities will include:
- Welcoming and assisting customers within the arcade
- Delivering excellent customer service in a friendly and professional manner
- Listening to customer concerns and resolving issues efficiently
- Helping to maintain a safe, clean, and welcoming environment for guests of all ages
- Ensuring the arcade remains tidy, attractive, and well presented
- Learning about our games, products, and promotions so you can confidently assist customers
- Working as part of a fast-paced and supportive team
This is an ideal role for someone who enjoys customer interaction, teamwork, and working in an exciting entertainment environment.
Job Details
- Age Requirement: 18+
- Contract Type: Average contract length 6 months. Each location operates on different opening & closing seasonal dates, so contract length may vary.
- 16+ hours per week average - Each location operates on different opening & closing times, so contractual hours per week may vary.
- Day and evening shifts
- Weekend availability required (including public and bank holiday availability)
- Full-time and part-time opportunities available
- Overtime available during busy periods
Benefits
- Free parking
- Uniform provided (T-shirt, sweatshirt, and trousers)
- Free use of pool and shows for friends and family
- Staff discounts where available
- 25 days annual leave (pro rata)
- Full on-the-job training provided
You’ll receive hands-on training and support while working alongside experienced supervisors, helping you quickly build confidence in your Seasonal Customer Service Assistant role.
Apply Today
If you are friendly, reliable, and enjoy delivering excellent customer service, we would love to hear from you. Apply now to join Genda-Playnation Entertainment as a Seasonal Customer Service Assistant and be part of an exciting 2026 season at Southerness Holiday Park!
Seasonal Customer Service Assistant in Dumfries employer: Genda Playnation Entertainment Ltd
Genda-Playnation Entertainment is an excellent employer for those seeking a vibrant and engaging work environment at our arcade in Thornwick Bay Holiday Village. We offer competitive pay, flexible hours, and a supportive team culture that values your contributions while providing opportunities for personal growth and development. Join us for a fun seasonal role where you can make lasting memories with both customers and colleagues alike.
Contact Details:
Genda Playnation Entertainment Ltd Recruitment Team
