At a Glance
- Tasks: Engage with customers and resolve their issues in a fun arcade environment.
- Company: Join Genda-Playnation Entertainment, where we create exciting memories for our guests.
- Benefits: Enjoy free parking, uniform, pool access, and discounts for friends and family.
- Other info: Flexible hours with full-time and part-time options available.
- Why this job: Be part of a vibrant team and make holidays memorable for everyone.
- Qualifications: Must be 18+, motivated, and ready to provide excellent customer service.
The predicted salary is between 12 - 12 € per hour.
Genda-Playnation Entertainment are now recruiting for Seasonal Customer Service Assistants at our arcade in Skirlington Leisure Park, Skipsea Road, Driffield, YO25 8SY.
COMPANY PROFILE
Here at Genda-Playnation Entertainment, we are passionate about what we do. We are committed to giving our customers fantastic service in a fun and exciting holiday environment. We put our heart and soul into creating exciting memories for all our customers to ensure they leave happy and return year on year.
Genda-Playnation Entertainment are looking for new seasonal Customer Service Assistants for their 2026 season. We're looking for fast-paced, motivated and intuitive individuals to join us at this busy Arcade location.
OUTLINE OF RESPONSIBILITIES
- To work in our holiday resort arcades engaging and helping customers.
- Listening to customer issues and resolving problems for them in a polite, helpful and efficient manner.
- To ensure the arcade is a safe and welcoming place for holiday makers of all ages.
- To ensure with the team that the arcade is clean, attractive and well merchandised.
- To learn about the range of products and promotions we run so you can inform customers accurately.
OUTLINE OF THE ROLE
- Job Role: Customer Service Assistant (aged 18 plus)
- Salary: National Living Wage
- Benefits: Free Parking, Uniform provided (T shirt, Sweat-shirt, trousers), Free use of pool and shows for friends and families, discounts where available.
- Hours: 0+ hours per week (Day & Evening shifts required, including Weekends and Public Holidays)
- Start Date: As soon as possible (Seasonal contract)
- Annual Leave: 25 days pro rata
- Other: Flexible working full time & part time vacancies. We can offer overtime in busy periods.
We provide on-the-job training for the position, ensuring that you can get up to speed whilst working alongside one of our supervisors. If you think you're suitable for the role, please apply!
Seasonal Customer Service Assistant in Driffield employer: Genda Playnation Entertainment Ltd
Genda-Playnation Entertainment is an exceptional employer, offering a vibrant work culture where team members are encouraged to create memorable experiences for holidaymakers. Located in the scenic Skirlington Leisure Park, employees enjoy flexible working hours, comprehensive training, and unique perks such as free access to pool facilities and discounts for friends and family, making it a rewarding place to grow and thrive in the customer service sector.
Contact Detail:
Genda Playnation Entertainment Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Customer Service Assistant in Driffield
✨Tip Number 1
Get to know the company! Before your interview, check out Genda-Playnation's website and social media. Understanding their vibe and values will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend. This will help you feel more confident when it comes to handling tricky situations on the job.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual that reflects the fun environment of the arcade. First impressions matter, so let your personality shine through!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and professional, which is exactly what Genda-Playnation is looking for in a seasonal Customer Service Assistant.
We think you need these skills to ace Seasonal Customer Service Assistant in Driffield
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through! We love candidates who are excited about creating fun experiences for our guests, so share any relevant experiences that highlight your passion.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your skills and experiences without rambling. Use bullet points if it helps to organise your thoughts!
Tailor Your Application:Make sure to customise your application for the Seasonal Customer Service Assistant role. Mention specific responsibilities from the job description and how your skills align with them. This shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to do!
How to prepare for a job interview at Genda Playnation Entertainment Ltd
✨Know the Company
Before your interview, take some time to research Genda-Playnation Entertainment. Understand their values and what makes them unique in the holiday entertainment sector. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
As a Seasonal Customer Service Assistant, you'll be engaging with customers daily. Prepare examples from your past experiences where you've successfully resolved customer issues or provided exceptional service. This will demonstrate your ability to handle the role effectively.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle various situations, such as dealing with a difficult customer or ensuring the arcade remains a safe and welcoming environment. Practising these scenarios can help you respond confidently.
✨Dress the Part
Even though the job provides a uniform, it's important to make a good first impression. Dress smartly for your interview to show that you take the opportunity seriously. A neat appearance reflects your professionalism and respect for the company.
