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For Companies At a Glance
- Tasks: Engage with customers and ensure a fun arcade experience for all ages.
- Company: Join Genda-Playnation Entertainment, where we create exciting holiday memories.
- Benefits: Enjoy free parking, uniform, pool access, and discounts for friends and family.
- Why this job: Be part of a vibrant team and make holidays unforgettable for guests.
- Qualifications: Must be 18+, motivated, and ready to provide excellent customer service.
- Other info: Flexible hours with full-time and part-time options available.
The predicted salary is between 13 - 16 £ per hour.
Genda-Playnation Entertainment are now recruiting for a Seasonal Arcade Host at our arcade in Haggerston Castle Holiday Park, Berwick Upon Tweed, Northumberland.
COMPANY PROFILE
Here at Genda-Playnation Entertainment, we are passionate about what we do. We are committed to giving our customers fantastic service in a fun and exciting holiday environment. We put our heart and soul into creating exciting memories for all our customers to ensure they leave happy and return year on year.
Genda-Playnation Entertainment are looking for a new Arcade Host for their 2026 season. We're looking for fast-paced, motivated and intuitive individuals to join us at these busy Arcade locations.
OUTLINE OF RESPONSIBILITIES
- To work in our holiday resort arcades engaging and helping customers.
- Listening to customer issues and resolving problems for them in a polite, helpful and efficient manner.
- To ensure the arcade is a safe and welcoming place for holiday makers of all ages.
- To ensure with the team that the arcade is clean, attractive and well merchandised.
- To learn about the range of products and promotions we run so you can inform customers accurately.
OUTLINE OF THE ROLE
- Job Role: Arcade Hosts (aged 18 plus)
- Salary: National Living Wage (revised from 1st April 2026)
- Benefits: Free Parking, Uniform provided (T shirt, Sweat-shirt, trousers), Free use of pool and shows for friends and families, discounts where available.
- Hours: 30+ hours per week (Day & Evening shifts required, including Weekends)
- Start Date: As soon as possible (Seasonal contract)
- Annual Leave: 25 days pro rata.
- Other: Flexible working full time & part time vacancies. We can offer overtime in busy periods.
We provide on-the-job training for the position, ensuring that you can get up to speed whilst working alongside one of our supervisors. If you think you're suitable for the role, please apply!
Seasonal Arcade Host in Berwick-Upon-Tweed employer: Genda Playnation Entertainment Ltd
Contact Detail:
Genda Playnation Entertainment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Arcade Host in Berwick-Upon-Tweed
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Genda-Playnation Entertainment. Understand their values and what makes them tick. This way, you can show them you're not just another candidate but someone who genuinely cares about creating fantastic experiences for customers.
✨Tip Number 2
Practice your people skills! As an Arcade Host, you'll be engaging with holidaymakers all day long. So, brush up on your communication skills and think about how you can make every interaction memorable. Maybe even role-play with a friend to get comfortable with handling customer queries and issues.
✨Tip Number 3
Dress to impress! Even though it’s a casual environment, showing up looking smart and presentable can make a great first impression. It shows you’re serious about the role and ready to represent the fun and welcoming vibe of the arcade.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure we get your details quickly and can consider you for the role. Plus, it shows you’re proactive and keen to join our team!
We think you need these skills to ace Seasonal Arcade Host in Berwick-Upon-Tweed
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We love candidates who are excited about creating fun experiences for our customers, so don’t hold back on sharing why you want to be an Arcade Host with us.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight any previous experience in customer service or working in fast-paced environments. We want to see how your skills align with what we’re looking for, so be specific!
Be Personable: In your cover letter, adopt a friendly and approachable tone. We’re all about creating a welcoming atmosphere at Genda-Playnation, so showing your personality can really help you stand out from the crowd.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Genda Playnation Entertainment Ltd
✨Know the Company
Before your interview, take some time to research Genda-Playnation Entertainment. Understand their values, mission, and what makes them unique in the holiday entertainment industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
As an Arcade Host, you'll be engaging with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to handle the fast-paced environment and ensure customer satisfaction.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a difficult customer or ensuring safety in the arcade. Think through how you would respond to these scenarios, focusing on your problem-solving skills and ability to remain calm under pressure.
✨Dress the Part
Even though you’ll be provided with a uniform, it’s important to dress smartly for the interview. This shows professionalism and respect for the opportunity. Plus, it sets a positive tone for your first impression!