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For Companies At a Glance
- Tasks: Engage with customers and ensure a fun arcade experience for all ages.
- Company: Join Genda-Playnation Entertainment, where we create exciting holiday memories.
- Benefits: Enjoy free parking, uniform, pool access, and discounts for friends and family.
- Why this job: Be part of a vibrant team and make holidays unforgettable for guests.
- Qualifications: Must be 18+, motivated, and ready to provide excellent customer service.
- Other info: Flexible hours with opportunities for overtime and on-the-job training.
The predicted salary is between 13000 - 16000 £ per year.
Genda-Playnation Entertainment are now recruiting for a Seasonal Arcade Host at our arcade in Haggerston Castle Holiday Park, Berwick Upon Tweed, Northumberland, TD15 2PA.
COMPANY PROFILE
Here at Genda-Playnation Entertainment, we are passionate about what we do. We are committed to giving our customers fantastic service in a fun and exciting holiday environment. We put our heart and soul into creating exciting memories for all our customers to ensure they leave happy and return year on year.
We are looking for fast-paced, motivated and intuitive individuals to join us at these busy Arcade locations.
OUTLINE OF RESPONSIBILITIES
- To work in our holiday resort arcades engaging and helping customers.
- Listening to customer issues and resolving problems for them in a polite, helpful and efficient manner.
- To ensure the arcade is a safe and welcoming place for holiday makers of all ages.
- To ensure with the team that the arcade is clean, attractive and well merchandised.
- To learn about the range of products and promotions we run so you can inform customers accurately.
OUTLINE OF THE ROLE
- Job Role: Arcade Hosts (aged 18 plus)
- Salary: National Living Wage (revised from 1st April 2026)
- Benefits: Free Parking, Uniform provided (T shirt, Sweat-shirt, trousers), Free use of pool and shows for friends and families, discounts where available.
- Hours: 30 hours per week (Day & Evening shifts required, including Weekends)
- Start Date: As soon as possible (Seasonal contract)
- Annual Leave: 25 days pro rata.
- Other: Flexible working full time & part time vacancies. We can offer overtime in busy periods. We provide on-the-job training for the position, ensuring that you can get up to speed whilst working alongside one of our supervisors.
If you think you’re suitable for the role, please apply!
Locations
Seasonal Arcade Host in Berwick-Upon-Tweed, North East employer: Genda Playnation Entertainment Ltd
Contact Detail:
Genda Playnation Entertainment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Arcade Host in Berwick-Upon-Tweed, North East
✨Tip Number 1
Get to know the arcade inside out! Familiarise yourself with the games, promotions, and layout. This way, when you chat with customers, you can give them the best experience possible.
✨Tip Number 2
Be proactive! Don’t just wait for customers to approach you; engage with them. A friendly smile and a simple 'How can I help you today?' can go a long way in making their visit memorable.
✨Tip Number 3
Teamwork makes the dream work! Collaborate with your colleagues to keep the arcade clean and welcoming. If everyone pitches in, it’ll create a fantastic atmosphere for both staff and customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing enthusiastic candidates who are ready to join our fun team!
We think you need these skills to ace Seasonal Arcade Host in Berwick-Upon-Tweed, North East
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We love candidates who are excited about creating fantastic memories for our customers, so share why you want to be an Arcade Host with us.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous customer service roles or experiences that show you're a fast-paced and motivated individual, just like we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Arcade Host position. Remember, we want to know how you can help us create a welcoming environment!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at Genda Playnation Entertainment Ltd
✨Know the Company
Before your interview, take some time to research Genda-Playnation Entertainment. Understand their values and what makes them unique in the holiday entertainment sector. This will help you align your answers with their mission of creating fantastic customer experiences.
✨Show Your Enthusiasm
As an Arcade Host, you'll be engaging with customers all day. Make sure to convey your passion for providing excellent service during the interview. Share examples of how you've created fun experiences for others in previous roles or situations.
✨Prepare for Customer Scenarios
Think about potential customer issues you might face in the arcade and how you would handle them. Be ready to discuss specific examples of when you've resolved problems effectively, showcasing your problem-solving skills and ability to stay calm under pressure.
✨Dress the Part
Even though you’ll be provided with a uniform, dressing smartly for the interview shows that you take the opportunity seriously. It also gives a glimpse of how you’ll present yourself to customers, which is crucial for this role.