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For Companies At a Glance
- Tasks: Engage with customers and resolve their issues in a fun arcade environment.
- Company: Join Genda-Playnation Entertainment, where we create exciting memories for holidaymakers.
- Benefits: Enjoy free parking, uniform, pool access, discounts, and flexible hours.
- Other info: On-the-job training provided, with opportunities for overtime during busy periods.
- Why this job: Be part of a vibrant team and make holidays unforgettable for our guests.
- Qualifications: Must be 18+, motivated, and ready to provide excellent customer service.
The predicted salary is between 25400 - 25400 £ per year.
Genda-Playnation Entertainment are now recruiting for Seasonal Customer Service Assistants at our arcade in Craig Tara Holiday Park, Dunure Road, Ayr, KA7 4LB.
COMPANY PROFILE
Here at Genda-Playnation Entertainment, we are passionate about what we do. We are committed to giving our customers fantastic service in a fun and exciting holiday environment. We put our heart and soul into creating exciting memories for all our customers to ensure they leave happy and return year on year.
Genda-Playnation Entertainment are looking for a new Arcade Host for their 2026 season. We're looking for fast-paced, motivated and intuitive individuals to join us at these busy Arcade locations.
OUTLINE OF RESPONSIBILITIES
- To work in our holiday resort arcades engaging and helping customers.
- Listening to customer issues and resolving problems for them in a polite, helpful and efficient manner.
- To ensure the arcade is a safe and welcoming place for holiday makers of all ages.
- To ensure with the team that the arcade is clean, attractive and well merchandised.
- To learn about the range of products and promotions we run so you can inform customers accurately.
OUTLINE OF THE ROLE
- Job Role: Customer Service Assistant (aged 18 plus)
- Salary: National Living Wage
- Benefits: Free Parking, Uniform provided (T shirt, Sweat-shirt, trousers), Free use of pool and shows for friends and families, discounts where available.
- Hours: 30 hours per week (Day & Evening shifts required, including Weekends)
- Start Date: As soon as possible (Seasonal contract)
- Annual Leave: 25 days pro rata.
- Other: Flexible working full time & part time vacancies. We can offer overtime in busy periods.
- We provide on-the-job training for the position, ensuring that you can get up to speed whilst working alongside one of our supervisors.
If you think you're suitable for the role, please apply!
Locations
Seasonal Customer Service Assistant in Ayr, Scotland employer: Genda Playnation Entertainment Ltd
Contact Detail:
Genda Playnation Entertainment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Customer Service Assistant in Ayr, Scotland
✨Tip Number 1
Get to know the company! Before your interview, check out Genda-Playnation Entertainment's website and social media. Understanding their vibe and values will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend. This will help you feel more confident when discussing how you'd handle customer issues in the arcade.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual that reflects the fun environment of the arcade. It shows you're serious but also ready to fit in with the team.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets seen. Plus, it shows you're keen on joining the Genda-Playnation family right from the start!
We think you need these skills to ace Seasonal Customer Service Assistant in Ayr, Scotland
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through! We love to see candidates who are genuinely excited about creating fantastic experiences for our customers.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the role. We want to see how you can contribute to making our arcade a fun and welcoming place!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Genda Playnation Entertainment Ltd
✨Know the Company
Before your interview, take some time to research Genda-Playnation Entertainment. Understand their values, mission, and what makes them unique in the holiday entertainment sector. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Seasonal Customer Service Assistant, you'll be engaging with customers daily. Prepare examples from your past experiences where you've successfully resolved customer issues or provided exceptional service. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer service. For instance, how would you handle a difficult customer? Practising your responses to these types of questions can help you think on your feet during the interview.
✨Dress Appropriately and Be Personable
Even though the role is in a fun environment, it's important to dress smartly for the interview. Show your enthusiasm and friendliness; a warm smile and positive attitude can go a long way in making a great first impression!