At a Glance
- Tasks: Gain hands-on experience in Business Administration or Customer Service while earning.
- Company: Join Gen2, a supportive bridge to top local employers.
- Benefits: Get paid while you learn and receive ongoing support and training.
- Other info: Dynamic apprenticeship lasting 15-18 months with excellent growth opportunities.
- Why this job: Kickstart your career with real-world skills and confidence-building sessions.
- Qualifications: GCSE Grade 4 in Maths and English preferred.
The predicted salary is between 15500 - 18500 £ per year.
Launch Your Career with a Business Support Apprenticeship! Looking to earn while you learn in Cumbria? Whether you're just leaving school or ready for a new challenge, this is your opportunity to kickstart a career in Business Administration or Customer Service through a Gen2 Apprenticeship.
What’s on offer?
- Hands-on experience with a local employer
- Get paid while you learn real-world skills
- Start your placement in the workplace from day one
- Support from Gen2 every step of the way
- Learn key workplace topics like: Safeguarding, Health & Safety, Equality, Diversity & Inclusion
- Regular training sessions to boost your confidence and knowledge
Apprenticeship Duration
- Level 3 Business Admin around 18 months + EPA
- Level 3 Customer Service around 15 months + EPA
Where will I train?
You’ll work with an employer from day one and attend Gen2 training sessions one day per month at one of our centres in: Workington, Carlisle, Furness. Plus, a Gen2 assessor will visit your workplace to check your progress and support your development.
How to Apply – Gen2 Apprenticeship Process
- Apply Online: Submit your application via our website.
- Application Feedback: Our recruitment team will review your application. If improvements are needed, we’ll set your application back to ‘pending’ and email you with helpful tips to strengthen it — don’t worry, this is part of the process and helps you make the best possible impression. Once you have made amendments as advised, send it back to us for a further check.
- Selection Process: Once your application is processed and ready for employers, keep an eye on your email inbox— you’ll be among the first to be notified about new apprenticeship opportunities. If you’re interested and think a role is a good fit for you, let us know and we’ll send your application to the employer. They’ll review it and decide who to invite to the next stage of their hiring process.
- Employer Interviews: You may be contacted directly by Gen2 or an employer at any point between now and September 2026 — so apply early and give yourself the best chance!
Why choose Gen2? We’re here to guide you from application to interview, helping you become job-ready. And we work with lots of local employers who are actively looking for apprentices like YOU.
Why Apply Early? Applying early increases your chances of being matched with more employers, giving you the best opportunity to secure an apprenticeship that suits your interests and goals.
Need help with your application or have any questions? We’re here to support you, if any help is needed email us and one of our friendly Recruitment team members will get back to you.
Kickstart your career in business admin or customer service — apply with Gen2 and start building your future!
Each employer will set their own minimum criteria in line with the requirements for the apprenticeship standard. Generally, most will be looking for candidates to have a minimum of GCSE Grade 4 (Grade C) in Maths and English. Functional Skills Level 2 will also be considered as equivalent to GCSE Grade 4 (Grade C).
Level 3 Business Admin & Customer Service Apprenticeship Paid in Workington employer: GEN2
Gen2 is an exceptional employer that prioritises professional development and flexible working arrangements, making it an ideal place for those passionate about enhancing education standards in Cumbria. With a strong commitment to fostering effective relationships and supporting trainers, employees can expect a collaborative work culture that encourages growth and innovation in teaching practices. Join us to make a meaningful impact while enjoying the benefits of a supportive environment and a focus on quality improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Level 3 Business Admin & Customer Service Apprenticeship Paid in Workington
✨Dive into Data Analytics Communities
Get involved in online forums and local meetups focused on business intelligence. Platforms like Reddit, LinkedIn Groups, or even local events can be goldmines for connecting with industry professionals who might have insider info about opportunities at companies like GEN2.
✨Showcase Your Work with Personal Projects
Consider creating a small portfolio demonstrating your skills in data analysis or visualisation. This could be anything from a project analysing public datasets to creating dashboards—having something tangible to show can really make us stand out during your apprenticeship search.
✨Get Familiar with Apprenticeship Platforms
Utilise platforms specifically tailored for apprenticeships. Websites like Apprenticeships.gov.uk or local job boards can help us find the latest openings, and many companies even post directly about their apprenticeship opportunities. Don't forget to check GEN2’s own careers page too!
✨Engage with Business Intelligence Tools
Familiarise yourself with popular BI tools like Tableau or Power BI. Showing that you can navigate these tools will not only impress recruiters but also give you a practical edge in interviews. Plus, we can find free online resources or courses to boost our skills before approaching companies like GEN2.
We think you need these skills to ace Level 3 Business Admin & Customer Service Apprenticeship Paid in Workington
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence world, we love a good number-cruncher! When crafting your CV, highlight any experience you have with data analysis, reporting, or relevant software. If you’ve done any projects that involved extracting insights from data, make sure to include those!
Craft a Motivational Cover Letter:Since this is an apprenticeship, we want to see your enthusiasm for learning and growing in the business intelligence field. Share why you're interested in business intelligence and what excites you about the role at GEN2. Let your passion shine through!
Keep It Relevant:Tailor your application documents to align with the skills we're looking for in an apprentice. Mention any coursework or certifications you've completed related to business intelligence, data analytics, or even general business acumen. Specific examples will help you stand out!
Show Your Team Spirit:Business intelligence isn't just about data; it's also about collaboration. Highlight any experience working in teams—whether that's through school projects, extracurricular activities, or volunteering. We want to know you can communicate well and work alongside others to drive results.
How to prepare for a job interview at GEN2
✨Dive into Data!
As this is a business intelligence apprenticeship, show off your enthusiasm for data! Be ready to discuss your experience with data analysis tools like Tableau, Power BI, or even Excel. Have some examples at hand that demonstrate how you've transformed raw data into actionable insights — it’ll show the interviewers your practical skills!
✨Know Your BI Basics
Brush up on fundamental BI concepts and methodologies. You're likely to face technical questions that test your knowledge of data warehousing, ETL processes, or SQL. Having a few key definitions and real-world scenarios prepared will help you stand out and show you're not just repeating phrases from a textbook.
✨Show Your Eagerness to Learn
Since this is an apprenticeship, employers are looking for potential over experience. Be sure to communicate your eagerness to learn and grow in the field. Talk about any relevant projects or coursework you’ve completed, showing them you’re proactive and ready to hit the ground running at GEN2.
✨Bring Along a Portfolio
Even for an apprenticeship, having a portfolio can be a big plus! Include any relevant projects you've worked on, such as data visualisations, reports, or case studies. This hands-on evidence of your skills will complement your verbal explanations, giving the interviewers a solid picture of what you can bring to the table.
