Staff Product Designer

We’re reimagining how people connect with and protect what matters most. As part of a global company known for brands like Norton, LifeLock, Moneylion, and Avast, we’re building new products and experiences that address real‑world challenges with clarity, purpose, and empathy. We’re also on a mission to become an AI‑first company—infusing intelligent systems, automation, and personalization into everything we do. From how we design user experiences to how we protect identities and enable secure financial wellness, AI is central to our strategy, and design plays a key role in making it accessible, trustworthy, and human.

This is an opportunity to join an established yet entrepreneurial environment, where your craft is valued, your impact is felt, and your ideas help shape the future of digital security and secure financial wellness.

How We Work

Our hybrid work style (3 days in the London office) gives us the face‑to‑face time to have creative conversations, meaningful meetings, make quick decisions and build relationships. And it’s flexible enough to give you the space to do your best work.

What You’ll Do

• As a Staff Product Designer, you’ll play a critical role in defining and delivering user‑first solutions across mobile, desktop and web platforms.
• You’ll collaborate closely with product, research, and engineering partners to translate strategy into thoughtful, high‑quality experiences.
• Shape strategy through design: Translate complex problems and abstract ideas into elegant, usable solutions grounded in user needs and business goals.
• Design intelligent experiences: Bring clarity and usability to AI‑powered products by designing interactions that feel natural, transparent, and trustworthy.
• Turn insights into impact: Translate complex problems and abstract ideas into simple, usable, and delightful solutions grounded in user needs and data.
• Prototype and test with AI: Explore new possibilities through discovery, rapid prototyping, and user testing—especially around how AI can simplify tasks or personalize experiences.
• Collaborate and influence: Partner across disciplines to align design outcomes with user needs, business goals, and AI capabilities.
• Champion design quality: Ensure every touchpoint (whether powered by AI or not) is cohesive, accessible, and human‑centered.

What You Bring

• A track record of designing and shipping mobile‑first B2C products at scale, ideally in industries like security, fintech, health, or adjacent spaces.
• Strategic mindset with a keen sense of how design drives user value and business growth.
• Mastery of end‑to‑end product design: UX research, interaction, visual design, and systems thinking.
• A clear, compelling portfolio that demonstrates your design process and product impact.
• Deep user empathy and a belief in data‑informed design decisions.
• Comfortable operating across time zones and cultures; experience with distributed teams is a plus.
• Experience designing for or alongside AI‑driven features—such as personalization, recommendations, or automation—is a strong plus.
• Experience in cybersecurity or financial services is helpful, but curiosity and adaptability matter more.

Benefits

• Health & Wellbeing – Company‑paid private medical insurance, dental and vision benefits, plus access to mental health and wellbeing support through our Employee Assistance Programme (EAP).
• Financial Security – A Group Personal Pension Plan with auto‑enrolment for eligible employees, together with the opportunity to purchase Gen stock through our Employee Stock Purchase Plan (ESPP).
• Unlimited Paid Time Off – available once statutory annual leave has been used, plus company holidays and a range of leave options to support personal and family needs.
• Tuition Reimbursement – Up to £5,150 per calendar year for job‑related accredited courses that support career development within Gen.
• Wellness Reimbursement – Up to $450 per year to cover fitness‑related expenses.
• Sustainability Allowance – A $500 annual sustainable home improvement allowance.
• Additional Perks – Access to adoption assistance, family support services, legal assistance plans, and exclusive employee discounts.