Housekeeper

To efficiently undertake cleaning, domestic, catering and laundry duties, maintaining a high standard of cleanliness throughout the buildings. To provide housekeeping cover between any of the organisations additional sites, as and when required.

Duties Include:

• Ensure that patients, families and visitors to the facilities are treated with politeness and courtesy at all times.

• Undertake housekeeping duties , in order to provide services in an effective and efficient manner, while meeting quality and hygiene standards.

• Undertake cleaning duties in accordance with the set rota and maintain a high standard of presentation at all times.

• Undertake in-house laundry duties.

• Provide catering assistance in the kitchen when required and assist in the preparation of the dining room and cleaning of the kitchen area after meals.

• Check regularly and maintain, standard cleaning materials and consumables such as detergents, paper products, protective clothing etc, and report same to the Estates Support Manager.

• Report via the Estate & Facilities Dept, any structural or fabric repairs or risks, which are identified as being required, e.g. faulty light fittings, equipment repairs, fire safety issues etc.

• · Adhere to all policies and procedures including the Health and Safety Policy, Infection Control, Waste Management, the Control of Substances Hazardous to Health, Safeguarding and Social Media.

• Ensure that complaints relating to the housekeeping service are referred to the Estates Support Manager as soon as possible so that they can be dealt with in a timely and sensitive manner and participate in investigating such complaints in accordance with Hospice policies.

• Be alert to the presence of risk within the working environment, take steps to minimise the risk and notify the Manager so that harm can be prevented.

• Inform the Estates Support Manager immediately of any concerns or complaints raised relating to the housekeeping service so that they can be responded to in a timely manner.

• Promote good team work whilst undertaking duties and communicate any job related issues to the Estates Support manager in a timely manner.

• Participate in the development of services, policies and procedures as determined by the needs of the service and as a result of engagement with service users.

• Attend mandatory training and team meetings.

• Carry out any other duties which may be allocated from time to time to ensure the service is maintained, including assistance with pantry/kitchen duties in the In-patient Unit.

• To provide Housekeeper cover between sites, as and when required at short notice.

• Previous experience of housekeeping/domestic work in a healthcare setting.

• Ability to communicate effectively.

• Ability to provide a high standard of cleanliness.

• Ability to work as a reliable member of the team.

• Ability to meet the needs of the work rota and flexibility i.e. change working shifts to maintain the services during periods of annual leave or sick leave.

Desirable Criteria

• Basic food hygiene certificate or willingness to undertake

• British Institute of Cleaning Sciences Licence to Practice Qualification or willingness to undertake.

For further information contact Tanya Lyttle at GenTech Recruitment on 028 92679668