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- Tasks: Assist customers in choosing glasses and handle reception duties.
- Company: Join a friendly optical team in Lisburn with a focus on customer care.
- Benefits: Competitive salary, supportive work environment, and opportunities to learn new skills.
- Other info: 37.5 hours per week with flexible shifts, including evenings and Saturdays.
- Why this job: Make a difference in people's lives by helping them find the perfect eyewear.
- Qualifications: Customer service experience preferred; great communication skills are essential.
The predicted salary is between 24784 - 24784 £ per year.
F/T Permanent Optical Assistant required for Lisburn.
Job Details:
- General reception duties to include meeting and greeting patients, answering telephone calls, making appointments, ordering lenses and contact lenses, and maintaining our filing system.
- Assisting with choosing glasses to suit style and budget whilst providing advice and information.
- Carry out minor repairs and adjustments on glasses.
Essential criteria:
- Previous customer service/retail experience ideally within an Opticians (but not essential).
- Excellent communication skills both verbal and written.
- Willing to learn new skills every day.
Hours of work: 37.5 hrs per week to include 1 late evening to 7.00 pm (rota based later start) and Saturday 9.00 am - 5.00 pm.
Salary: £24,784.50 per annum.
For further information contact Tanya Lyttle at GenTech Recruitment.
Optical Assistant in Lisburn employer: Gen Tech Recruitment
Contact Detail:
Gen Tech Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Lisburn
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers, it's crucial to convey information clearly and confidently. Try role-playing with a friend or family member to get comfortable with common scenarios you might face as an Optical Assistant.
✨Tip Number 3
Dress the part for your interview! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Optical Assistant in Lisburn
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how your previous customer service or retail experience shines through in your application. Make sure to highlight any relevant roles where you’ve interacted with customers, especially in a fast-paced environment like an optician's.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clear communication, so make sure your written skills are on point. Avoid jargon and get straight to the point about why you’d be a great fit for the Optical Assistant role.
Tailor Your Application: Don’t just send a generic application! We love when candidates take the time to tailor their applications to us. Mention specific duties from the job description that excite you and how your skills align with them.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Gen Tech Recruitment
✨Know Your Stuff
Before the interview, brush up on your knowledge about optical products and services. Familiarise yourself with common lenses, frames, and the basics of eye care. This will show that you're genuinely interested in the role and ready to assist customers effectively.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, be prepared to demonstrate your communication skills. Think of examples from your past experiences where you successfully handled customer queries or complaints. This will highlight your ability to connect with patients and provide excellent service.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Opt for attire that reflects the environment of an optician's practice. This shows that you understand the importance of professionalism in a customer-facing role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.