At a Glance
- Tasks: Handle customer enquiries, generate sales quotes, and support field sales reps.
- Company: Join a leading plumbing and heating company in Lisburn.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Enjoy a friendly workplace with flexible hours and industry events.
- Why this job: Be part of a dynamic team and make a real impact in sales.
- Qualifications: Experience in sales or customer service, preferably in plumbing or bathrooms.
The predicted salary is between 27000 - 30000 £ per year.
Permanent Internal Sales Administrator required for Lisburn.
Duties will include:
- Processing telephone and email enquiries from customers and trade professionals
- Generating sales quotations and sales orders
- Outbound telephone sales promoting existing and new products
- Liaising with customers to inform them of any discrepancies or stock availability issues, finding suitable alternative products and upselling when possible
- Creating and reviewing sales report analysis as required
- Internal sales support to field sales representatives
- Providing product and after sales support to customers, trade professionals and end users
- Dealing with customer price and invoice queries
- Providing copy PODs and invoices
- Representing the company at industry trade shows and marketing events
Essential Criteria:
- Previous sales/customer service experience within the plumbing, heating or bathroom industry
- A good technical understanding of plumbing products, bathroom installations or trade counter environments would be an advantage
- High level of proficiency in Microsoft Office suite (Word, Excel, PowerPoint etc.)
- Ability to liaise well with all stakeholders to ensure customer satisfaction
- Be a strong team player and can work on own initiative
- Pleasant and professional telephone manner
- A high level of organisational skills & the ability to multi-task
- A desire to learn about our suppliers, products, customers and systems
- Strong interpersonal skills to work with management and staff at all levels
- Deal with aftersales queries in a friendly professional manner
Hours of Work: Monday - Thursday: 8.30am - 5.00 pm & Friday: 8.30am - 4.00 pm
Salary: £27,000 - £30,000 per annum DOE
Skills: Internal Sales Administrator, Sales/customer service in Bathroom/Plumbing, Create/review sales report analysis reports
Internal Sales Administrator in Lisburn employer: Gen Tech Recruitment
Join a dynamic team as an Internal Sales Administrator in Lisburn, where your contributions will be valued in a supportive and collaborative work environment. We offer competitive salaries, opportunities for professional growth, and the chance to engage with industry professionals at trade shows and marketing events. Our commitment to employee development and a positive workplace culture makes us an excellent employer for those seeking a rewarding career in sales and customer service within the plumbing and heating sector.
