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For Companies At a Glance
- Tasks: Lead daily pub operations and manage a team of 20 staff.
- Company: Join a historic pub in Hillsborough known for its charm and high standards.
- Benefits: Enjoy a competitive salary with a 10% annual bonus and flexible shift patterns.
- Why this job: Be part of a vibrant team creating exceptional customer experiences and organising exciting events.
- Qualifications: Experience in senior management within the food and beverage industry is essential.
- Other info: Strong IT skills and a hands-on approach are key to success in this role.
The predicted salary is between 24000 - 36000 £ per year.
Gentech Recruitment are delighted to be partnering with our client based in Hillsborough who are expanding their team and are looking for a General Manager.
Job Purpose
The role of General Manager is vital to maintaining the high standards of our establishment while embracing the charm of our historic surroundings.
Duties
- Oversee the day-to-day operations of the pub, ensuring smooth and efficient service.
- Lead, train, and manage a team of around 20 staff, including one assistant manager and 3 supervisors.
- Create and manage staff rosters, budgets and stock control.
- Using several computer packages, so strong IT skills are essential.
- Flexibility to work shift patterns to meet the needs of the business.
- Liaising with the kitchen team to ensure cohesive service operations and quality standards.
- Oversee the recruitment, training, and development of new team members.
- Organize events, promotions, and special nights to attract new customers and keep regulars returning.
Experience
- Proven experience in a senior management role in a similar venue.
- A hands-on approach with a passion for creating exceptional customer experiences.
- Knowledge of managing stock and spillage costs.
- Experience managing labour budgets.
- Proven track record of people management including recruitment, appraisals, training and rotas.
- A deep understanding of the food and beverage industry and the ability to make operational improvements.
- Impeccable customer care.
- Excellent communication, presentation, and interpersonal skills.
- A good working knowledge of I.T Systems.
What to do next
Please contact Leah Warnock to discuss this or other similar opportunities in absolute confidence.
General Manager employer: Gen Tech Recruitment
Contact Detail:
Gen Tech Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network within the hospitality industry, especially in your local area. Attend events or join online forums where you can connect with other professionals who might have insights or leads on the General Manager position.
✨Tip Number 2
Research the specific pub and its history to understand its unique charm and customer base. This knowledge will help you tailor your approach during interviews and demonstrate your genuine interest in the establishment.
✨Tip Number 3
Prepare to discuss your hands-on management style and provide examples of how you've successfully led teams in the past. Highlight your experience in training and developing staff, as this is crucial for the role.
✨Tip Number 4
Familiarise yourself with the latest trends in the food and beverage industry. Being knowledgeable about current practices and innovations can set you apart from other candidates and show that you're proactive.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in senior management roles, particularly in the food and beverage industry. Emphasise your hands-on approach and any specific achievements that demonstrate your ability to create exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the establishment. Mention your experience in managing teams, budgets, and stock control, and how you can contribute to maintaining high standards while embracing the venue's charm.
Highlight IT Skills: Since strong IT skills are essential for this role, be sure to mention any relevant software or systems you are proficient in. This could include point-of-sale systems, inventory management software, or any other tools that relate to the job.
Showcase Leadership Experience: In your application, provide examples of your leadership style and how you've successfully managed teams in the past. Discuss your experience with recruitment, training, and development of staff, as well as how you've organised events or promotions to enhance customer engagement.
How to prepare for a job interview at Gen Tech Recruitment
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team of around 20 staff. Be prepared to discuss your previous experiences in managing teams, how you motivate and train them, and any specific examples of successful leadership you've demonstrated.
✨Demonstrate Your Financial Acumen
You'll need to manage budgets and stock control effectively. Brush up on your knowledge of financial management in the hospitality sector and be ready to talk about how you've successfully managed costs and maximised profits in past roles.
✨Emphasise Customer Experience
A passion for creating exceptional customer experiences is crucial. Prepare to share specific instances where you've improved customer satisfaction or implemented successful service strategies that enhanced the overall guest experience.
✨Familiarise Yourself with IT Systems
Strong IT skills are essential for this role. Make sure you understand the various computer packages used in hospitality management and be ready to discuss your proficiency with these systems, as well as any relevant software you've used in previous positions.
