Facilities Specialist in London

General Re Corporation, a subsidiary of Berkshire Hathaway Inc., is a holding company for global reinsurance and related operations, with more than 2,000 employees worldwide. It owns General Reinsurance Corporation and General Reinsurance AG, which conducts business as Gen Re. Gen Re delivers reinsurance solutions to the Life/Health and Property/Casualty insurance industries. Represented in all major reinsurance markets through a network of 37 offices, we have earned superior financial strength ratings from each of the major rating agencies.

Context of the Role

The role combines health and safety responsibilities with day to day facilities management, reception services and contractor oversight.

What We’re Looking For

We are seeking an experienced Facilities & Health and Safety professional to oversee the smooth running, safety, and compliance of our workplace environment. Working alongside our Facilities Supervisor, this role is responsible for managing all facilities operations, ensuring statutory health and safety compliance, and creating a safe, efficient, and well‑maintained working environment for all employees.

Responsibilities

• Implement, monitor and review annual HS&W objectives and targets
• Monitor, review and update HS&W performance, policies, procedures and arrangements
• Maintain HS&W action plans, monitor progress and report changes
• Ensure compliance and ongoing monitoring of:
• Fire extinguishers and emergency lighting
• Fire safety arrangements and drills
• Legionella monitoring and control
• Organise and implement HS&W training, including:
• DSE assessments and training
• Office safety training
• Fire safety, first aid and specialist training
• Monitor, record and follow up all training completion
• Organise DSE reviews and workstation adjustments
• Supervise and manage appointed competent persons
• Maintain all statutory and internal HS&W records, including:
• Accidents and near misses
• Training records
• Manage contractor compliance, including:
• Correct licenses, training and qualifications
• Insurance and certification
• Ensure safe maintenance and inspection of work equipment
• Ensure correct HS&W content of staff inductions

Facilities & Workplace Management

• Aid in the day‑to‑day operation of the London office
• Liaison with building management at Mark Lane, Landlord and lease‑related matters
• Assist with overseeing office maintenance, minor works and planned improvements
• Assist with coordination of office moves, refurbishments and reconfigurations
• Manage archiving and records storage
• Oversee access control systems and visitor management
• Manage first‑aid boxes, equipment and training
• Act as the escalation point for building issues (e.g. cleaning, plumbing, equipment failures)
• Ensure reception is fully manned across both floors by providing cover
• Ensure switchboard operations are always manned
• Coordinate visitor access, visitor lists and security procedures
• Cover other reception duties where needed including managing post, deliveries and courier services

Meeting Rooms, Catering & Office Services

• Manage room bookings and meeting space utilisation
• Coordinate meeting room setup, preparation and AV requirements
• Arrange catering and lunch orders for employees and meetings
• Manage lunch providers and catering suppliers
• Manage facilities suppliers, contractors and service providers
• Arrange ad‑hoc and regular maintenance visits
• Raise, process and monitor invoices and accruals
• Ensure permit approvals and compliance with building management requirements

Projects & Annual Activities

• Lead or support annual and ad‑hoc projects including:
• Office moves (e.g. internal relocations, Lloyds move)
• Support ESG reporting and ESOS obligations
• Children’s Christmas Party and assisting with internal events
• Insurance renewals for travel etc.
• Maintain and test Business Continuity Plans (BCP) and emergency communications

Employee Support & Daily Operations

• Act as the first point of contact for day‑to‑day staff facilities requests, including:
• Coffee machine, MFD, IT‑adjacent equipment issues
• Cleaning, kitchen and washroom concerns
• Door access and visitor access issues
• Source marketing materials to business deadlines

Skills, knowledge and experience

• Good IT Skills (Word, Excel and Outlook)
• Proven experience in Facilities Management within an office environment
• Strong working knowledge of UK health and safety legislation
• Experience managing contractors, suppliers and building management
• Budget management and financial control experience
• Excellent organisational, communication and stakeholder‑management skills
• CAD drawing expertise for:
• Office layouts and floor plans
• Desk and space planning
• Office move and compliance planning
• Facilities, Health & Safety or NEBOSH / IOSH qualification
• Experience in ESG reporting or ESOS compliance
• Experience in customer facing role or reception duties

Key Attributes

• Highly organised and detail‑oriented
• Calm under pressure and proactive problem‑solver
• Hands‑on with strong ownership mindset
• Able to manage competing priorities in a fast‑paced environment
• Team player with the ability to deal with people at all levels
• Ability to work with minimum supervision

Our Address

Corn Exchange
55 Mark Lane
London, EC3R 7NE (UK)

It is the continuing policy of the Gen Re Group to afford Equal Opportunity to qualified individuals without regard to race, color, sex (including childbirth or related medical conditions), religion, national origin or citizenship, sexual orientation, gender identity, or any characteristic protected by applicable law. In addition, Gen Re provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act.