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- Tasks: Support and enhance the Fenergo application, ensuring smooth operation and integration.
- Company: Join a dynamic tech company with a focus on innovation and collaboration.
- Benefits: Enjoy a competitive salary, hybrid work options, and opportunities for professional growth.
- Why this job: Make a real impact by optimising critical applications in a fast-paced environment.
- Qualifications: Experience with Fenergo or similar software, strong SQL skills, and a proactive mindset.
- Other info: Flexible working arrangements available to suit your lifestyle.
The predicted salary is between 36000 - 60000 £ per year.
As an Application Specialist, you will play a pivotal role in configuring, implementing, and maintaining Fenergo and similar applications, ensuring smooth operation and integration with other business systems. You will work closely with various departments, including business stakeholders, portfolio management, and peer technology teams, to support and enhance the use of the Fenergo platform across the organization.
Primary Responsibilities:
- Manage and support the Fenergo application, ensuring it meets business requirements and operates efficiently.
- Support the design, development, and implementation of Data Management strategies for Fenergo.
- Provide ongoing system administration, troubleshooting, and issue resolution.
- Conduct regular system maintenance, including updates, patches, and system health checks.
- Develop and maintain documentation related to system configurations, user guides, and troubleshooting procedures.
- Support integration efforts between Fenergo and other enterprise applications, ensuring data accuracy and consistency across systems.
- Support testing of new features and enhancements, ensuring minimal disruption to daily operations.
- Identify opportunities for process improvements and automation within the Fenergo platform and collaborate with stakeholders to implement solutions.
- Assist in preparing reports and data extraction from Fenergo for analysis, audits, and decision-making.
The ideal background for this role:
- Bachelor's or Master's degree (or equivalent higher education) in Information Technology, Data Engineering, or a related field.
- Proven experience working with Fenergo or similar AML/KYC management software (minimum of 3 years).
- Experience in system configuration, customization, and integration of financial applications.
- Proficiency in SQL and data query languages to extract and manipulate data.
- Familiarity with reporting and analytics tools used in conjunction with Fenergo (e.g., Microsoft Excel, Power BI, or similar).
- Familiarity with "low code platforms", such as Microsoft Power Platform or similar.
- Self-motivated, proactive, with a strong sense of ownership, initiative, and problem-solving abilities.
- Excellent communication skills, with the ability to translate complex technical concepts to non-technical stakeholders.
- Detail-oriented and able to manage multiple priorities in a fast-paced environment.
- Ability to work independently as well as collaboratively within a team.
- Excellent communication skills in English.
Role Location/Hybrid Schedule:
This role can be based in our Jersey, London, Southampton, Luxembourg, or Dublin offices. Although the nature of most roles within Gen II cannot be classed as totally flexible, there is scope in some cases for a form of Agile Working. The different ways in which Agile Working can be undertaken are dependent on the demands and needs of the business, the office space available, and the individual's preferences and circumstances.
Application Support Engineer in Southampton employer: Gen II Fund Services
Contact Detail:
Gen II Fund Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work with Fenergo or similar applications. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! If you’ve got experience with SQL or data management, consider creating a portfolio or a project that highlights your expertise. This can really set you apart during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions related to application support and Fenergo. We recommend practising with a friend or using mock interview platforms to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Application Support Engineer in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Engineer role. Highlight your experience with Fenergo or similar applications, and don’t forget to showcase your SQL skills. We want to see how your background fits perfectly with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can help us enhance the Fenergo platform. Keep it engaging and relevant to the job description.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their problem-solving abilities, especially when it comes to system administration and troubleshooting.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Gen II Fund Services
✨Know Your Fenergo Inside Out
Make sure you have a solid understanding of Fenergo and similar applications. Brush up on its features, functionalities, and how it integrates with other systems. Being able to discuss specific examples of how you've managed or supported such applications will impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled challenges in previous roles, especially related to system administration or troubleshooting. Highlight your proactive approach and any process improvements you've implemented, as this shows your initiative and ownership.
✨Communicate Clearly and Effectively
Since you'll be working with various departments, practice explaining complex technical concepts in simple terms. This will demonstrate your excellent communication skills and ability to collaborate with non-technical stakeholders, which is crucial for this role.
✨Be Ready for Technical Questions
Expect questions about SQL and data query languages, as well as your experience with reporting tools like Power BI. Brush up on these skills and be prepared to discuss how you've used them in past projects. This will show that you're not just familiar with the tools but can also apply them effectively.
