Gen Digital, a global leader in digital safety, seeks a Staff AI Conversation Designer in London to shape the AI Assistant's thinking, speaking, and actions across Norton, Avast, and other brands. You will own conversation design, drive model standards, and collaborate with engineering and product teams in a fast-paced, hybrid environment.
You will lead conversations design for agentic experiences, build scalable patterns, and ensure alignment with brand UX.
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Senior AI Conversation Designer employer: Gen Digital
Gen is an exceptional employer that champions flexibility and innovation, offering a hybrid work model in London that fosters collaboration while allowing for personal productivity. With a strong commitment to employee growth, competitive benefits including unlimited PTO, tuition reimbursement, and wellness programs, Gen cultivates a supportive and inclusive work culture where diverse perspectives are valued and encouraged. As a Principal User Researcher, you'll have the unique opportunity to shape the research strategy in a transformative space, making a significant impact on both partners and end users alike.
