Gen is seeking a Principal User Researcher to own the research strategy for the Partner organisation—one of the most strategically important areas of the business. This role focuses on B2B2C partnerships with telcos, employers and OEMs, ensuring end users are understood and represented in product decisions.
You will build the research foundation from scratch, map end users’ mental models, run generative and evaluative studies, and create reusable frameworks and playbooks that raise the team’s
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Principal User Researcher - Partner Platforms & AI employer: Gen Digital
Gen is an exceptional employer that champions flexibility and innovation, offering a hybrid work model in London that fosters collaboration while allowing for personal productivity. With a strong commitment to employee growth, competitive benefits including unlimited PTO, tuition reimbursement, and wellness programs, Gen cultivates a supportive and inclusive work culture where diverse perspectives are valued and encouraged. As a Principal User Researcher, you'll have the unique opportunity to shape the research strategy in a transformative space, making a significant impact on both partners and end users alike.
