At a Glance
- Tasks: Manage client and investor data, ensuring accuracy across global platforms.
- Company: Join Gen II, a leader in fund administration with a focus on client experience.
- Benefits: Competitive salary, professional development, and potential for agile working.
- Other info: Opportunity to grow your skills in a supportive environment with excellent career prospects.
- Why this job: Be part of a dynamic team making a real impact in the finance industry.
- Qualifications: Studying towards a recognised qualification with 2-3 years in finance or data management.
The predicted salary is between 30000 - 40000 £ per year.
Within this role you will provide and promote a superior client experience for Gen II, by providing a multi-jurisdictional service for the Fund Administration business from a data management and system perspective. You will maintain the ongoing data management of the client/investor lifecycle, by ensuring all client and investor static data is captured, recorded and accurate in all core platforms used by the business, share technical knowledge and experience by promoting the use of Investran, Yardi and other related software across Gen II’s offices, maximizing the value of these and other related systems and ensuring consistent usage of these global platforms, within a control-based environment. You’ll maintain and develop relationships with the client teams and promote the positive image of Gen II through the professional application of our services and knowledge via the use of these global platforms.
What you’ll be doing
- Responsible for the day-to-day Client and Investor Data Management for Gen II Fund Administration business that will require multi-jurisdictional visibility.
- Take part in static data remediation, migrations to, and efficient admin related reporting from, Investran and other related global platforms.
- Working closely with the operations team and clients facing teams to understand fund structures from a system setup perspective.
- You will be involved in the onboarding of new clients, from a static data perspective.
- You will be involved in the testing of system releases.
- Client focused with an ability to work in a fast paced, high pressured work environment.
- Part of the team that acts as a point of reference for the Institutional business to answer and resolve issues/queries related to the use of the Investran and other platforms under the Operations Teams remit.
- Assist with data integrity monitoring to ensure all client and investor static data is captured, recorded and accurate in all core platforms used by the business.
- Pro-actively take on additional responsibilities and tasks as required by your line manager and the Investor Services team.
Business Management
- Prioritising own workloads and projects ensuring that deadlines are met.
- Dealing with matters and queries in a timely manner.
- Responsible for participating in appropriate projects and initiatives.
- Attend and constructively contribute to meetings and other internal committees/meetings as required from time to time.
Development of others
- Assist with presenting internal short courses and training sessions relating to system usage and setup.
- Sharing knowledge pro-actively and freely.
The ideal background for this role:
- Hold, or studying towards a recognised qualification (ICSA/CGI).
- 2 - 3 years’ relevant finance industry experience, within funds or data management role.
- Experience of working in a team and collaborating with others.
- Experience with Fund structures.
- Experience with data input.
- Experience with client servicing and adhering to SLAs.
- Experience with Investran/Yardi or any funds/real estate business platforms.
- Experience with client document portals.
Knowledge & skills
- Demonstrated skills as an administrator or support role.
- Good knowledge of Excel and other MS office applications (Word, PowerPoint etc.).
- Understanding of GDPR and risks associated with personal/sensitive data.
- Understanding of the requirements to adhere to static data change controls procedures.
- Excellent presentation and communication skills, both written and verbal; comfortable communicating at all levels in the organisation.
- Curiosity and learning agility in AI including; using available tools for optimization opportunities, embracing AI driven change and being a culture carrier for others.
Role Location/Hybrid Schedule
This role is based in our Southampton office. Although the nature of most of the roles within Gen II cannot be classed as totally flexible, there is scope in some cases for a form of Agile Working. The different ways in which Agile Working can be undertaken is dependent on the demands and needs of the business, the office space available and the individual’s preferences and circumstances.
Administrator, Investor Services in Southampton employer: Gen 2 Careers
Gen II is an exceptional employer that prioritises a superior client experience while fostering a collaborative and supportive work culture. Located in Southampton, our team enjoys the benefits of Agile Working, allowing for flexibility in balancing professional and personal commitments. With ample opportunities for employee growth through training and knowledge sharing, we empower our staff to excel in their roles and contribute meaningfully to our global operations.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator, Investor Services in Southampton
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Gen 2 Careers. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Administrator, Investor Services in Southampton
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Gen 2 Careers.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Gen 2 Careers's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Gen 2 Careers
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Gen 2 Careers.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Gen 2 Careers will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Gen 2 Careers employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
