At a Glance
- Tasks: Coordinate cargo shipments and manage documentation for clients worldwide.
- Company: Join Gemini Freight Management, a fast-growing logistics business with over 15 years of expertise.
- Benefits: Gain a recognised qualification, hands-on training, and potential for permanent roles.
- Other info: Dynamic team environment with opportunities for growth in various logistics roles.
- Why this job: Start your career in freight forwarding and make a real impact in global logistics.
- Qualifications: No experience needed; just bring curiosity, attention to detail, and enthusiasm.
The predicted salary is between 18000 - 25000 £ per year.
Introduction
Start an exciting career in freight forwarding with a fast‑growing logistics business. You'll gain a recognised qualification and hands‑on training from an experienced team as you coordinate cargo shipments for clients worldwide. No experience needed, just curiosity, an eye for detail and bags of enthusiasm.
About the Employer
At Gemini Freight Management, we were born from a vision—to deliver logistics solutions that balance price, service, and quality seamlessly. With over 15 years of expertise in freight management and logistics consultancy, we take pride in being the go‑to partner for businesses of all sizes, from food and beverages to pharmaceuticals to automotive industries. We understand the complexities of transporting goods worldwide and thrive on providing efficient, tailored solutions. Our fast‑growing, passionate, and proactive team is committed to ensuring our customers’ cargo moves swiftly, safely, and effectively, so they can focus on what matters most – growing their business.
What You’ll Do
- Learn to coordinate cargo bookings and make sure shipment details are confirmed and passed on to clients promptly.
- Manage and accurately process all shipment documentation.
- Collaborate with overseas agents to ensure compliance with booking instructions.
- Maintain up‑to‑date and accurate records of all bookings and shipments in internal systems.
- Negotiate with carriers to provide clients with competitive quotes for various modes of transport (sea, air, and cross‑trade).
- Liaise with clients about changes to shipment terms, costs, or quotations.
- Deliver exceptional customer service by addressing enquiries and concerns with professionalism and care, ensuring timely resolutions that enhance client satisfaction and build lasting relationships.
- Collaborate with internal teams to ensure operational efficiency, compliance with transport regulations, and alignment with client expectations.
- Support business development by researching market conditions, competitive rates, and identifying opportunities to upsell additional services.
- Take part in your apprenticeship training and apply what you learn back in the office.
- Handle client enquiries and offer tailored solutions and services with competitive pricing.
- Liaise with clients, overseas partners, and suppliers to coordinate shipments from origin to destination, ensuring smooth operations.
- Provide clients with real‑time shipment status updates via online dashboards, portals, or email—based on the client's preference.
- Obtain, verify, and process necessary shipping documentation, ensuring compliance with customs regulations (HMRC).
- Ensure shipments are fully released by Customs, port authorities and carriers together with correct bill of lading releases.
- Issue invoices as per agreed terms and ensure timely payments before delivery.
- Arrange and schedule deliveries according to the client's needs, ensuring logistics align with their expectations.
- Resolve client queries and complaints with a customer‑first mindset, delivering an exceptional experience throughout the process.
- Build and maintain strong client relationships to foster trust, retain business, and identify growth opportunities.
Training Outcome
- On completing the apprenticeship, there are a few directions to grow in. Many go on to a permanent role within our Bookings team, building on what they’ve learned.
- From there, routes open up into our Operations team or into Sales Support, depending on where your strengths and interests lie.
- This tends to become clearer as you train and get a feel for the different sides of the business, and we'll support you in finding the path that suits you best.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
Qualifications
- GCSE (Any x 3) – Minimum Grade C or 4
- GCSE – English – Minimum Grade C or 4
- GCSE – Maths – Minimum Grade C or 4
Course Information
Course: International freight forwarding specialist (level 3)
Level: 3
Route: Transport and logistics
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday to Friday, 8:30am to 5:30pm
Expected Duration: 1 Year 6 Months
Number of Positions Available: 2
Training Provider: SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Freight Booking apprentice in Greenhithe employer: GEMINI FREIGHT MANAGEMENT LTD
At Gemini Freight Management, we pride ourselves on being a dynamic and supportive employer, offering a unique opportunity for apprentices to kickstart their careers in freight forwarding. Our collaborative work culture fosters personal and professional growth, with hands-on training from industry experts and a clear pathway to permanent roles within our expanding team. Located in a fast-paced logistics environment, we provide our employees with the tools and support needed to thrive, ensuring that every day is both rewarding and impactful.
Contact Details:
GEMINI FREIGHT MANAGEMENT LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Freight Booking apprentice in Greenhithe
✨Get Involved in Local Logistics Events
Check out local job fairs, logistics expos, and supply chain workshops in your area. It’s a fantastic way to meet professionals and learn about potential apprenticeship opportunities. Plus, you never know when you might catch the eye of someone from a company like GEMINI FREIGHT MANAGEMENT LTD!
✨Join Supply Chain and Logistics Groups
Connect with dedicated groups on social media platforms or join forums focused on logistics. These communities are gold mines for finding out about apprenticeship openings and insider tips on the industry. Getting active in these spaces can also help you build connections that might lead to opportunities at GEMINI FREIGHT MANAGEMENT LTD.
✨Explore Local Universities and Colleges
Many educational institutions have partnerships with local businesses for apprenticeship programmes. Visit career services or attend university open days to network with recruiters who might have links to companies like GEMINI FREIGHT MANAGEMENT LTD. They often have exclusive apprenticeship listings that aren't advertised widely!
✨Show Your Passion for Logistics!
When you're talking to potential employers, don’t just mention your skills—share why you're excited about a career in logistics and supply chain! Whether it’s reading up on the latest technologies or understanding sustainable practices, make sure your passion shines through. This is especially important for landing an apprenticeship with a forward-thinking company like GEMINI FREIGHT MANAGEMENT LTD.
Some tips for your application 🫡
Show Your Enthusiasm for Logistics:When crafting your cover letter, let your excitement for the logistics and supply chain field shine through. Share why you're eager to start your apprenticeship at GEMINI FREIGHT MANAGEMENT LTD and how you see yourself growing in this area. We want to feel your passion for managing the movement of goods and materials!
Highlight Relevant Skills and Experiences:Even if you're just starting out, include any relevant skills or experiences in your CV. Think about teamwork, problem-solving, and maybe even your organisational skills from school projects or part-time jobs. We love seeing practical examples of how you can add value in a logistics environment!
Mention Any Certifications:If you've got any certifications related to logistics or supply chain management, be sure to mention them in your application. Whether it's first aid, health and safety training, or anything relevant, it shows us you're proactive and serious about your journey in this field.
Tailor Your Application for the Role:Make sure your application is specifically tailored for this apprenticeship. Bring in keywords from the job description and align your experiences directly with the role at GEMINI FREIGHT MANAGEMENT LTD. We’re interested in how your background fits the challenges you will face in our logistics team!
How to prepare for a job interview at GEMINI FREIGHT MANAGEMENT LTD
✨Get Familiar with Inventory Management Tools
Since you’re diving into logistics and supply chain, make sure you brush up on tools like SAP or Oracle. They might throw some technical questions your way about how these platforms work or what features you’d use to manage inventory levels.
✨Showcase Your Problem-Solving Skills
Logistics is all about solving puzzles! Be ready to discuss past experiences where you tackled a logistical challenge, even if it’s from school projects or part-time jobs. This will show that you’re ready to think on your feet.
✨Express Your Eagerness to Learn
As an apprentice, they’re looking for motivation and a willingness to absorb knowledge. Make it clear why you've chosen logistics and what you hope to gain from working at GEMINI FREIGHT MANAGEMENT LTD. Share any specific areas within the supply chain that intrigue you.
✨Prepare for Scenario-Based Questions
Expect some situational questions during your interview — they might ask how you’d handle a delay in transport or a sudden demand spike. Think through a few scenarios in advance, and outline how you would approach those challenges logically.
