We are recruiting experienced Senior Support Workers to provide high-quality, person-centred support to individuals with complex needs, including learning disabilities, autism, acquired brain injuries, mental health needs and behaviours that challenge.
This role combines direct care with supporting colleagues, maintaining safe staffing arrangements and ensuring that individual care plans and behavioural support strategies are followed consistently.
Candidates should be confident managing challenging situations, supporting individuals with high levels of need and helping colleagues deliver safe, consistent care.
Key Responsibilities
Provide direct support to individuals with complex needs and behaviours that challenge.
Guide and support Support Workers during shifts.
Work within enhanced staffing arrangements, including 3:1, 4:1 and 5:1 support packages.
Recognise behavioural triggers and implement preventative and de-escalation strategies.
Support safe responses to physical aggression, behavioural escalation and other high-risk situations.
Follow individual care plans, Positive Behaviour Support (PBS) plans and risk assessments.
Ensure physical interventions are used only when authorised, necessary, proportionate and undertaken by appropriately trained staff.
Maintain accurate care records, behavioural observations and incident reports.
Support new colleagues through shadow shifts and competency development.
Escalate safeguarding concerns, incidents and changes in risk appropriately.
Promote dignity, independence and least restrictive practice.
Essential Requirements
Significant experience supporting individuals with complex needs and behaviours that challenge.
Experience working within 3:1, 4:1 or 5:1 staffing arrangements, or comparable high-acuity care settings.
Practical experience managing behavioural escalation and physical aggression.
Strong de-escalation and conflict management skills.
Experience with physical intervention or restraint in an appropriate care setting.
Experience implementing PBS plans, behavioural risk assessments and complex care plans.
Experience supporting or informally supervising other care workers.
Understanding of safeguarding,...
Senior Support Worker – Complex Care in West Bromwich employer: Gemini 11 Ltd T/A Gemini People Careers
Concept 11 is an exceptional employer that prioritises compassionate care and personal growth, making it an ideal workplace for Support Workers in Leicester. With a strong commitment to person-centred support, employees benefit from a collaborative work culture, ongoing training opportunities, and the chance to make a meaningful impact in the lives of individuals with complex care needs. Join us to be part of a team that values dignity, independence, and community participation.
Contact Details:
Gemini 11 Ltd T/A Gemini People Careers Recruitment Team
