At a Glance
- Tasks: Service and repair cutting-edge garage equipment at customer sites.
- Company: Join Gemco, the UK's largest commercial garage equipment company.
- Benefits: Enjoy a competitive salary, company van, healthcare, and generous holiday.
- Why this job: Make a real impact in a dynamic field service role with growth opportunities.
- Qualifications: Technical education or experience with mechanical and electrical equipment required.
- Other info: Work independently, enjoy flexibility, and receive ongoing training.
The predicted salary is between 28000 - 45000 £ per year.
Location: Horsham and surrounding areas
Salary: £28,000 - £45,000 per annum
Job Type: Full Time, Permanent
About The Company: Gemco is the largest commercial garage equipment company in the UK providing repair, maintenance, installation and sales solutions to a range of fast fit centres, dealerships, independent garages and commercial fleet operators.
About The Role: We aim to continue our growth by offering the most comprehensive range of products, brands, and value-added services. To help accomplish this, we are looking for a self-motivated team player who can help us on our journey, taking initiative and contributing effectively. As a home-based Field Service Engineer principally covering Horsham and the surrounding areas, you will be responsible for servicing, maintaining and repairing a wide range of electro-mechanical garage equipment at customers' sites. Previous relevant experience of working on this type of equipment would be particularly useful.
Key Responsibilities:
- Carry out routine maintenance / servicing / diagnostics / repairs on a wide range of garage equipment products including vehicle lifts, wheel & tyre, brake testers, gas analysers and smoke testers etc.
- Completion and submission of accurate paperwork as required, adhering to health and safety regulations and complying with the Quality System.
- Ensuring control of own van stock to meet First Time Fix targets.
- The continued development of skills to ensure that all work is completed to a high standard.
- Prepared for possible occasional overnight stays away from home (which are fully expensed).
- Prepared to work overtime when required (which is paid).
Qualifications & Requirements:
- A good level of technical education, ideally with relevant trade qualifications in garage equipment servicing or a related discipline.
- Or, experienced in working with mechanical, hydraulic, pneumatic, and electrical equipment, with relevant transferable skills applicable to garage equipment.
- To have a good working knowledge and experience of activities in a field service environment.
- Able to understand and follow procedures and work instructions, working to specified standards.
- A reasonable understanding of PC's / networking for equipment set up, or when 'trouble shooting'.
- The ability to deliver excellent service to customers with a positive 'can do' attitude towards solving their problems.
- Confident and able to work under own initiative.
- A Full UK driving licence is essential.
Benefits:
- Company Van, PPE, Phone, Tablet and tools are all provided.
- Accommodation and meal allowance if staying away.
- Company sick pay (increasing with service).
- 'Medicash' Healthcare Plan.
- Employee Assistance Programme.
- 25 days holiday plus Bank Holidays, (increasing with service).
- Company pension scheme.
- Life Assurance (increasing with service).
- A salary 'framework' that increases your pay to reflect your efforts.
- £2,500 staff referral bonus.
- Basic salary £28,000 - £40,000 depending on relevant knowledge and skills and potentially up to £45,000 with overtime.
Gemco UK Ltd believes in equality of opportunity and will fairly consider all applicants regardless of gender, religious beliefs, ethnicity or sexual orientation.
NO AGENCIES THANK YOU.
Please click the APPLY button to send your CV for this role, ideally to include a covering letter explaining why you feel that you would be suitable.
Field Service Engineer (Garage Equipment) in Horsham employer: GEMCO
Contact Detail:
GEMCO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (Garage Equipment) in Horsham
✨Tip Number 1
Get to know the company inside out! Research Gemco and understand their products and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for hands-on assessments! Since this role involves technical skills, be ready to demonstrate your expertise with garage equipment. Brush up on your troubleshooting techniques and be prepared to discuss your past experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Gemco and ready to take the next step in your career.
We think you need these skills to ace Field Service Engineer (Garage Equipment) in Horsham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight any relevant experience with garage equipment and technical skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Gemco. Share specific examples of your past work and how they relate to the responsibilities of the role. We love a good story!
Show Off Your Problem-Solving Skills: In your application, don’t forget to mention times when you’ve successfully solved problems in a field service environment. We want to see that 'can do' attitude in action, so give us the details on how you tackled challenges head-on!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re tech-savvy, which is a big plus for this role!
How to prepare for a job interview at GEMCO
✨Know Your Gear
Make sure you brush up on your knowledge of electro-mechanical garage equipment. Familiarise yourself with the specific products mentioned in the job description, like vehicle lifts and brake testers. This will show that you're not just a good fit for the role but also genuinely interested in what they do.
✨Show Off Your Problem-Solving Skills
Prepare to discuss past experiences where you've successfully diagnosed and repaired equipment. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your technical skills and your ability to think on your feet.
✨Be Ready for Practical Questions
Expect some technical questions or even practical tests during the interview. Brush up on your troubleshooting techniques and be prepared to explain your thought process. This will highlight your hands-on experience and confidence in dealing with real-world issues.
✨Emphasise Your Customer Service Skills
Since the role involves interacting with customers, be ready to talk about how you’ve provided excellent service in the past. Share examples of how you've handled difficult situations or gone the extra mile to ensure customer satisfaction. A positive 'can do' attitude is key!