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- Tasks: Manage customer accounts, process invoices, and resolve queries efficiently.
- Company: Join Gemco, the UK's largest commercial garage equipment company.
- Benefits: Enjoy competitive salary, healthcare plan, and flexible working options.
- Why this job: Be part of a dynamic finance team and make a real impact.
- Qualifications: Experience in credit control or similar roles, strong communication skills.
- Other info: Great career growth opportunities and supportive work environment.
The predicted salary is between 28800 - 43200 £ per year.
Location: Hebden Bridge, West Yorks (with the option of one day per week working from home post probation)
Salary: Competitive
Job Type: Full Time, Permanent
About The Company: Gemco is the largest commercial garage equipment company in the UK providing repair, maintenance, installation and sales solutions to a range of fast fit centres, dealerships, independent garages and commercial fleet operators.
About The Role: We are looking for a suitably experienced Credit Controller to join the accounts team at our Head Office in Mytholmroyd (near Hebden Bridge), where you will be an integral part of the finance function helping to provide suitable controls for the business.
Key Responsibilities:
- Processing the daily sales batches on the 'Service' system
- Transfer of daily sales invoices onto the finance system
- Process key account monthly invoicing and supporting documentation
- Distribution of sales invoices as required
- Setting up new customers in an efficient manner including background and credit checks
- Liaising with other areas of the business to ensure customers' requests are catered for to deliver excellent customer service
- Record, research and resolve invoice queries efficiently
- Arrange credit notes or refunds approval (where applicable)
- Building relationships with customers to ensure issues are resolved appropriately
- Distribution of account statements and dunning letters as appropriate
- Liaising with external debt collectors if appropriate
- Other ad-hoc duties necessary to support the Finance Director and the finance team
Key Performance Indicators:
- Number of days taken to resolve customer issues
- Debtor Days
- Value of outstanding debts over 60 days old
About you:
- Suitable experience of working within Credit Control or a similar role
- A good communicator
- Strong on detail
- Resilient and with well developed interpersonal skills
- A problem solver
- Thrives on getting results
- Able to show initiative
- Competent in MS packages, especially Excel
Benefits:
- 'Medicash' Healthcare Plan
- 25 days holiday plus Bank Holidays, increasing to 26 days with service.
- Company sick pay (increasing with service)
- Company pension scheme
- Life Assurance Scheme (increasing with service)
- Bereavement leave
- Employee assistance programme
- New engineer referral bonus paying up to 2,500 per referral
- The option of one day per week working from home (post probation)
- Free onsite parking
Please click the APPLY button to send your CV for this role, ideally to include a covering letter explaining why you feel that you would be suitable. Gemco UK Ltd believes in equality of opportunity and will fairly consider all applicants regardless of gender, religious beliefs, ethnicity or sexual orientation.
Candidates with experience of; Credit Control Assistant, Accounts Assistant, Accounts Payable, Accounts Receivable, Accounting Assistant, Billing Assistant, Credit Control Clerk may also be considered for this role.
Credit Controller employer: GEMCO
Contact Detail:
GEMCO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Credit Controller role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Gemco values strong communication and problem-solving skills, so think of examples from your past experiences that showcase these traits. Practice makes perfect!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your relevant experience in credit control and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of your achievements in previous roles, especially those that demonstrate your problem-solving skills and attention to detail.
Show Off Your Communication Skills: As a Credit Controller, strong communication is key. In your application, make sure to showcase your ability to liaise effectively with customers and colleagues. We love candidates who can build relationships and resolve issues smoothly!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your CV and cover letter directly, ensuring we don’t miss out on your application!
How to prepare for a job interview at GEMCO
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of key performance indicators like debtor days and outstanding debts. Being able to discuss these metrics confidently will show that you understand the role and its impact on the business.
✨Showcase Your Communication Skills
This role requires strong communication skills, so prepare examples of how you've effectively resolved customer issues in the past. Think about times when you’ve liaised with different departments or external parties to achieve a positive outcome. This will demonstrate your ability to build relationships and provide excellent customer service.
✨Be Detail-Oriented
Attention to detail is crucial in credit control. During the interview, highlight your experience with processing invoices and handling queries. You might even want to bring along a sample of your work (if appropriate) to showcase your meticulous approach to tasks.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in previous roles and how you overcame them. This will not only show your resilience but also your initiative in finding solutions, which is key for this position.