At a Glance
- Tasks: Support clients and manage engagements while coordinating financial processes and technology administration.
- Company: Rapidly growing international organisation in the Financial & Professional Services sector.
- Benefits: Competitive salary, bonus, generous pension, private medical, and flexible holiday options.
- Other info: Exciting career development opportunities with hybrid working from Manchester office.
- Why this job: Join a dynamic team and make a real impact on client service and business development.
- Qualifications: Experience in client support, diary management, and financial processes; tech-savvy and proactive.
The predicted salary is between 29700 - 36300 £ per year.
The Role
Salary: Competitive Base + Bonus + Excellent Benefits
Location: Manchester (hybrid working)
My client is a rapidly growing international main market listed organisation offering a range of solutions to the global Financial & Professional Services sector.
As part of their exciting growth plans a new opportunity now exists for an experienced Support Executive / EA to join one of their well established and growing client services teams based in the London HQ.
You would play a vital role in helping to deliver excellent client service and enabling their client facing Directors to focus on leadership, technical excellence and business development.
This is a support position combining engagement and client support, systems and technology administration and financial coordination.
Responsibilities:
* Client and engagement administration for a portfolio of client contracts and ongoing engagements, which would include client onboarding and contractual set up, supporting client and engagement meetings, expenses and travel coordination and chargeable work facilitation.
- Systems and technology administration, which would include maintaining client records, data quality and compliance to standards, technology adoption support and system changes.
- Financial process coordination including invoicing and credit process support, time recording activities and MI updates.
- General team support activities and regulatory obligation facilitation, internal team collaboration and process improvement.
The Person
- Experience in client, account and or engagement administration, ideally in a professional, legal or consultancy services led environment.
* Diary management and travel booking experience.
* Systems administration experience or aptitude for technology.
* Financial understanding, comfortable with invoicing, WIP, billing processes.
* Proactive problem-solver with a "sleeves rolled up" mentality who takes ownership.
* Outstanding organiser able to prioritise competing demands, meet deadlines, and manage complexity with confidence.
Strong attention to detail.
* Adaptable, resilient, willing to learn, and committed to excellent client service.
* Experience supporting multiple senior stakeholders, complex workloads and conflicting priorities simultaneously.
* Experience with PSA systems (Kantata), CRM platforms (MS Dynamics) or similar would be highly desirable.
This is a fantastic opportunity to join a prominent organisation at an exciting time with genuine opportunities for career development and progression.
Alongside their compelling salary and bonus, they also offer a very generous pension contribution, private medical and the ability to 'buy and sell' holidays.
The role is based from their Manchester office, offering hybrid working with 3 days in the office once the probationary period has been completed.
If you feel you have the qualities our client is seeking, please forward your CV and covering letter indicating your current package to Lee Rankin at GEM Partnership or for a discreet conversation call our Peterlee office.
GEM Partnership is acting as an employment agency on this vacancy.
Client Support Executive in Manchester employer: GEM Partnerships
Gem Partnerships is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets security. With a strong focus on employee growth, you will have access to advanced training and development opportunities while working alongside a collaborative team dedicated to maintaining the highest security standards. The hybrid work model not only promotes work-life balance but also allows for engaging interactions across various UK locations, making it a rewarding place to advance your career in cyber security.
