At a Glance
- Tasks: Support clients and manage engagements while enabling Directors to focus on leadership and growth.
- Company: Rapidly growing international organisation in the Financial & Professional Services sector.
- Benefits: Competitive salary, bonus, generous pension, private medical, and flexible holiday options.
- Other info: Hybrid working model with a vibrant office culture in London.
- Why this job: Join a dynamic team with real opportunities for career development and progression.
- Qualifications: Experience in client administration, diary management, and financial processes.
The predicted salary is between 36000 - 44000 £ per year.
The Role
Salary: Competitive Base + Bonus + Excellent Benefits
Location: London (hybrid working)
My client is a rapidly growing international main market listed organisation offering a range of solutions to the global Financial & Professional Services sector.
As part of their exciting growth plans a new opportunity now exists for an experienced Support Executive / EA to join one of their well established and growing client services teams based in the London HQ.
You would play a vital role in helping to deliver excellent client service and enabling their client facing Directors to focus on leadership, technical excellence and business development.
This is a support position combining engagement and client support, systems and technology administration and financial coordination.
Responsibilities
- Client and engagement administration for a portfolio of client contracts and ongoing engagements, which would include client onboarding and contractual set up, supporting client and engagement meetings, expenses and travel coordination and chargeable work facilitation.
- Systems and technology administration, which would include maintaining client records, data quality and compliance to standards, technology adoption support and system changes.
- Financial process coordination including invoicing and credit process support, time recording activities and MI updates.
- General team support activities and regulatory obligation facilitation, internal team collaboration and process improvement.
- The Person
- Experience in client, account and or engagement administration, ideally in a professional, legal or consultancy services led environment.
- Diary management and travel booking experience.
- Systems administration experience or aptitude for technology.
- Financial understanding, comfortable with invoicing, WIP, billing processes.
- Proactive problem-solver with a "sleeves rolled up" mentality who takes ownership.
- Outstanding organiser able to prioritise competing demands, meet deadlines, and manage complexity with confidence. Strong attention to detail.
- Adaptable, resilient, willing to learn, and committed to excellent client service.
- Experience supporting multiple senior stakeholders, complex workloads and conflicting priorities simultaneously.
- Experience with PSA systems (Kantata), CRM platforms (MS Dynamics) or similar would be highly desirable.
This is a fantastic opportunity to join a prominent organisation at an exciting time with genuine opportunities for career development and progression.
Alongside their compelling salary and bonus, they also offer a very generous pension contribution, private medical and the ability to 'buy and sell' holidays.
The role is based from their London office, offering hybrid working with 3 days in the office once the probationary period has been completed.
#J-18808-Ljbffr
Client Support Executive employer: GEM Partnerships
Gem Partnerships is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets security. With a strong focus on employee growth, you will have access to advanced training and development opportunities while working alongside a collaborative team dedicated to maintaining the highest security standards. The hybrid work model not only promotes work-life balance but also allows for engaging interactions across various UK locations, making it a rewarding place to advance your career in cyber security.
