At a Glance
- Tasks: Support customer accounts and ensure smooth communication for fulfilling contractual duties.
- Company: Dynamic client in Newton Aycliffe with a focus on customer satisfaction.
- Benefits: Gain valuable experience in customer service and office administration.
- Other info: Join a supportive team and enjoy opportunities for personal growth.
- Why this job: Perfect opportunity to enhance your skills while making a real difference for customers.
- Qualifications: Good communication skills, attention to detail, and some office experience preferred.
The predicted salary is between 22000 - 26000 £ per year.
Our client in Newton Aycliffe is seeking a Temporary Customer Service Executive to provide efficient support to their Customer Services Team. The successful candidate will be responsible for the day-to-day management of one of their main customer accounts, providing a strong support system to ensure fulfilment of contractual duties whilst managing customer relations.
The ideal candidate will be computer literate, have good communication skills, excellent attention to detail and ideally have some experience of working in an office administration or customer facing environment.
Typical duties will include:
- Processing orders, raising and issuing additional work quotations when required and processing the amended order to suit.
- Ensuring excellent communication internally and externally, to facilitate customer requirements.
- Supporting routine stock checks to ensure accuracy of stock levels.
- Participating in external contract review meetings at customer sites across the UK, including assisting with the preparation of presentations.
Temporary Customer Service Executive employer: Gem Partnership
Our client in Newton Aycliffe is an excellent employer, offering a supportive work culture that values teamwork and communication. Employees benefit from opportunities for professional growth and development, alongside a commitment to maintaining a positive work-life balance. With a focus on customer satisfaction and employee engagement, this role provides a meaningful chance to contribute to a dynamic team in a thriving environment.
