Built Intelligence is seeking a Customer Support Technician to be the vital link between the platform and its customers. You will resolve queries, deliver online training, log records and help set up customer accounts, ensuring an outstanding customer experience.
Ideal candidates have experience supporting end users in a SaaS environment, are strong communicators, and can manage multiple tasks in a fast-moving setting.
SaaS Customer Support Technician & Trainer employer: Gem Partnership
Join a dynamic team dedicated to transforming lives through innovative vocational training in the North East. As an Electrical Workshop Trainer, you'll benefit from a supportive work culture that prioritises professional development and offers unique opportunities for growth within the manufacturing sector. Our commitment to excellence ensures that you will be part of a prestigious organisation that values your expertise and creativity in delivering inspiring training programmes.