At a Glance
- Tasks: Support customers via phone, email, and live chat with a friendly approach.
- Company: Join Gem Partnership Ltd, a supportive team in Seaham.
- Benefits: Enjoy a stable schedule with a 2-week rota and work-life balance.
- Other info: Be part of a dynamic team focused on excellent customer service.
- Why this job: Make a difference by helping customers and ensuring their satisfaction.
- Qualifications: Empathy and problem-solving skills are essential for this role.
The predicted salary is between 24300 - 29700 £ per year.
Gem Partnership Ltd is recruiting a Customer Service Advisor for their Seaham team.
You will support customers via phone, email, and live chat, handling enquiries, orders, and returns with accuracy and a friendly, proactive approach.
The role follows a 2-week rota, with hours spanning 8am to 5:30pm in week 1 and 8am to 4:30pm in week 2, Monday to Friday.
You will report to the Customer Service Manager and play a key part in upholding swift, thorough service and customer satisfaction while
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Customer Service Advisor: Empathetic Problem Solver in Murton employer: Gem Partnership
At Gem Partnership Ltd, we pride ourselves on being an excellent employer, offering competitive pay rates and a supportive work culture in the vibrant community of Newton Aycliffe. Our team-oriented environment fosters personal growth and development, ensuring that our Counterbalance FLT Drivers not only meet their targets but also thrive in their roles. With a commitment to inclusivity and employee well-being, we provide a rewarding workplace where every contribution is valued.
