GEM Partnership in South Tyneside is seeking a Service Desk Engineer (1st Line) to join a growing IT team. You will provide first-line IT support via phone, email and ticketing systems, with focus on Windows, Microsoft 365 and Active Directory. Remote troubleshooting and desktop/laptop/mobile device support are key parts of the role.
You will log, triage and resolve incidents to meet SLAs, with potential hybrid working for exceptional candidates and a Mon-Fri schedule.
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First-Line Service Desk Engineer — Hybrid IT Support & Growth in Hebburn employer: Gem Partnership
Join a dynamic team dedicated to transforming lives through innovative vocational training in the North East. As an Electrical Workshop Trainer, you'll benefit from a supportive work culture that prioritises professional development and offers unique opportunities for growth within the manufacturing sector. Our commitment to excellence ensures that you will be part of a prestigious organisation that values your expertise and creativity in delivering inspiring training programmes.
