At a Glance
- Tasks: Manage invoicing, customer accounts, and provide support to students and stakeholders.
- Company: Join Durham University's Finance Department for a dynamic 16-week role.
- Benefits: Hybrid work model with flexible hours and valuable experience in a large organisation.
- Other info: Opportunity to develop skills in a supportive team environment.
- Why this job: Gain hands-on experience in finance while making a difference for students.
- Qualifications: Five GCSEs including English and Maths; office experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Durham University is looking to appoint an Accounts Receivable Administrator to their Finance Department for a fixed period of 16 weeks. The Accounts Receivable Administrator will report to the Accounts Receivable Assistant Manager. This is a business facing function supporting the organisation as a whole and at all levels with respect to Accounts Receivable. The tasks associated with the role include:
- Processing of internal and external invoicing in a timely manner
- Processing of receipts to customer accounts in a timely manner
- Investigate and apply unapplied receipts in a timely manner and issuing of refunds
- Support webpage for invoice payment allocation, taking payments and issuing receipts
- Support training and development of roles and systems within the team
- Assist all student help desk services, emails, webpages etc.
- Provide a responsive and proactive support service for stakeholders
- Ensuring the Universities regulations and policies are adhered to whilst dealing with student and Commercial customer accounts
- Creation and maintenance of Customer accounts within the Accounts Receivable ledger
- Providing data for Management Information packs
- Provision of face to face various services relating to students
- Assist in the maintenance of Accounts Receivable SharePoint site
- Maintain and update the team Standard Operating Procedures to ensure they reflect current practices
- Assist with operating a compliant direct debit collection service
- Process adjustments to charges arising for a variety of reasons
- Any other duties associated with the post
This is a hybrid role so will involve a minimum of 40% (2 days) in the office each week.
Qualifications/Experience
- Five GCSE’s at least Grade C or level four (or equivalent) including English Language and Mathematics or equivalent experience
- Experience of working in a busy office environment, preferably within a large organisation with Accounts Receivable experience, delivering front line administrative services, across a high volume of transactions & queries
- Experience of communicating effectively with customers (in person and in writing) including query resolution
- Demonstrable ability to proactively work with team members to ensure the delivery of high-quality services
- Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality
- Experience of large ERP system, such as Oracle/SAP
Skills/Abilities/Knowledge
- Excellent oral and written communication skills including the ability to draft routine credit control correspondence, and a good telephone manner
- Ability to develop effective working relationships, both internally and externally to effectively network and exchange advice and information for development purposes
- Ability to be assertive and persuasive with good negotiation skills
- Ability to deal with difficult conversations and diffuse confrontational situations over the phone and in person
- Ability to solve problems as part of a team and resolve issues, plan solutions, and make pragmatic decisions
- Demonstrable ability to provide advice and guidance to a range of customers and colleagues
- Strong digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, Microsoft 365 applications, digital booking system, project planning
Accounts Receivable Administrator in Durham employer: Gem Partnership Ltd
Gem Partnership Ltd. is an excellent employer, offering a supportive work culture that values teamwork and precision in logistics management. Employees benefit from competitive salaries, opportunities for professional growth, and a commitment to maintaining a healthy work-life balance, all while working in a dynamic environment that fosters innovation and efficiency in the heart of the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Receivable Administrator in Durham
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Gem Partnership Ltd. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Accounts Receivable Administrator in Durham
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Gem Partnership Ltd.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Gem Partnership Ltd's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Gem Partnership Ltd
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Gem Partnership Ltd.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Gem Partnership Ltd will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Gem Partnership Ltd employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
