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For Companies At a Glance
- Tasks: Manage accounts, negotiate payment plans, and ensure timely payments.
- Company: Join a supportive team focused on financial accuracy and customer service.
- Benefits: Flexible hours, competitive salary, and a chance to develop your skills.
- Why this job: Make a real difference in financial management while gaining valuable experience.
- Qualifications: GCSEs in English and Maths; strong communication and analytical skills.
- Other info: Perfect for students seeking part-time work with career growth potential.
The predicted salary is between 18000 - 24000 £ per year.
We are recruiting for a Part Time Credit Controller/Accounts Assistant to ensure the company's financial records are accurate. To provide assistance in the department wherever needed as directed by the Manager.
Key Responsibilities/Tasks:
- To manage accounts that have been put on stop daily.
- Send copy invoices when required.
- Checking customer’s credit allowance, based on business standards.
- Make sure all information on the Customer’s Account is up to date.
- Negotiate payment plans and set up terms and conditions, with Director’s approval.
- Ensuring customers pay on time by maintaining accurate records and reports.
- To deal with refunds.
- Monitor daily emails & answer any queries.
Qualifications and Education Requirements:
- Minimum GCSE’s English and Maths (or equivalent).
- High School Education or equivalent attained outside of the UK.
Essential Skills:
- Good/confident command of the English language.
- Excellent customer service with exceptional verbal communication with persistence and determination.
- Patience and the ability to remain calm in stressful situations.
- Analytical skills and thorough diligence.
- The ability to listen and negotiate with customers.
- Ability to work independently whilst maintaining good communication with the rest of the team.
Desired Skills:
- The ability to use your own initiative and have good use of common sense.
- Someone keen to share ideas to help the department run more smoothly and/or improve moving forward.
Working Hours: 20 hours per week (flexible between 8am to 5.30pm)
Salary: £30k Pro Rata
Location: Nearest station: Stonebridge Park
Credit Controller/Accounts Assistant in London employer: Gem Appointments
Contact Detail:
Gem Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller/Accounts Assistant in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Credit Controller/Accounts Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to accounts and customer service. We recommend role-playing with a mate to boost your confidence and get comfortable discussing your skills and experiences.
✨Tip Number 3
Show off your analytical skills! When you get the chance, share examples of how you've successfully managed accounts or negotiated payment plans in the past. This will help you stand out as a candidate who can handle the responsibilities of the role.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Credit Controller/Accounts Assistant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller/Accounts Assistant role. Highlight relevant experience and skills that match the job description, like your customer service skills and attention to detail.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've managed accounts or dealt with customer queries in the past.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us!
How to prepare for a job interview at Gem Appointments
✨Know Your Numbers
Brush up on your financial knowledge, especially around credit control and accounts management. Be ready to discuss how you would handle specific scenarios, like managing accounts on stop or negotiating payment plans.
✨Show Off Your Communication Skills
Since excellent verbal communication is key for this role, practice articulating your thoughts clearly. Think of examples where you've successfully dealt with customer queries or resolved issues, showcasing your patience and determination.
✨Demonstrate Your Analytical Skills
Prepare to discuss how you approach problem-solving and analysis. Bring examples of how you've maintained accurate records or improved processes in previous roles, as this will highlight your diligence and attention to detail.
✨Be Ready to Share Ideas
This role values initiative and creativity, so think about suggestions you could bring to the table. Whether it's improving communication within the team or streamlining processes, showing that you're proactive can set you apart from other candidates.
