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- Tasks: Manage accounts, negotiate payment plans, and ensure timely payments.
- Company: Join a supportive team focused on financial accuracy and customer service.
- Benefits: Flexible hours, competitive salary, and a chance to develop your skills.
- Why this job: Make a real difference in financial management while gaining valuable experience.
- Qualifications: GCSEs in English and Maths or equivalent required.
- Other info: Perfect for students seeking part-time work with growth potential.
The predicted salary is between 18000 - 24000 £ per year.
We are recruiting for a Part Time Credit Controller to ensure the company's financial records are accurate. To provide assistance in the department wherever needed as directed by the Manager.
Key Responsibilities/Tasks:
- To manage accounts that have been put on stop daily.
- Send copy invoices when required.
- Checking customer’s credit allowance, based on business standards.
- Make sure all information on the Customer’s Account is up to date.
- Negotiate payment plans and set up terms and conditions, with Director’s approval.
- Ensuring customers pay on time by maintaining accurate records and reports.
- To deal with refunds.
- Monitor daily emails & answer any queries.
Qualifications and Education Requirements:
- Minimum GCSE’s English and Maths (or equivalent).
- High School Education or equivalent attained outside of the UK.
Essential Skills:
- Good/confident command of the English language.
- Excellent customer service with exceptional verbal communication with persistence and determination.
- Patience and the ability to remain calm in stressful situations.
- Analytical skills and thorough diligence.
- The ability to listen and negotiate with customers.
- Ability to work independently whilst maintaining good communication with the rest of the team.
Desired Skills:
- The ability to use your own initiative and have good use of common sense.
- Someone keen to share ideas to help the department run more smoothly and/or improve moving forward.
Working Hours: 20 hours per week (flexible between 8am to 5.30pm)
Salary: £30k Pro Rata
Location: Nearest station: Stonebridge Park
Credit Controller employer: Gem Appointments
Contact Detail:
Gem Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who might know about credit control roles. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your negotiation skills. Since you'll be dealing with payment plans and customer queries, practice how you’d handle tricky situations. Role-playing with a friend can help you feel more confident!
✨Tip Number 3
Show off your analytical skills! When you get the chance, share examples of how you've used data to improve processes or resolve issues in past roles. This will demonstrate your diligence and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Controller role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about joining our team.
Show Off Your Communication Skills: Since excellent verbal communication is key for this role, make sure your application reflects that. Keep your language clear and professional, but don’t forget to let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Gem Appointments
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial records and customer accounts. Brush up on your numerical skills and be ready to discuss how you manage accounts and ensure accuracy in financial reporting. This shows you're serious about the role!
✨Show Off Your Communication Skills
Since excellent verbal communication is key, practice explaining complex ideas simply. Think of examples where you've successfully negotiated payment plans or resolved customer queries. This will demonstrate your ability to connect with clients effectively.
✨Stay Calm Under Pressure
Credit control can get stressful, especially when dealing with late payments. Prepare to share instances where you've remained calm and collected in tough situations. This will highlight your patience and problem-solving skills, which are essential for the job.
✨Be Proactive and Share Ideas
The company values initiative and improvement suggestions. Come prepared with a couple of ideas on how you could enhance the credit control process. This shows that you're not just looking to fill a role but are genuinely interested in contributing to the team's success.
