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- Tasks: Join us as an Apprentice Receptionist, providing essential admin support and excellent customer service.
- Company: The Gelder Group is a dynamic company committed to equal opportunities and high standards.
- Benefits: Enjoy flexible part-time hours with potential for permanent employment and valuable work experience.
- Why this job: Gain hands-on experience in a professional environment while developing your skills and confidence.
- Qualifications: GCSEs in Maths and English preferred; strong communication and organisational skills are essential.
- Other info: Located in Sturton by Stow; reliable transport is necessary as public options are limited.
Location: Lincoln
Department: Administration & Reception
We are looking for a motivated individual to help provide a wide range of administrative support across the Group. You will be situated front of house working alongside our Head Receptionist. You will pride yourself on great customer service and ensure your work is completed to the highest standard. We are looking for a confident individual who has a desire and personal drive to achieve this apprenticeship.
Your duties will include but not be limited to:
- Receive and deal effectively with calls through a switchboard
- Greet all visitors in a professional and efficient manner
- Present a professional image, both in person and over the phone
- Manage meeting room bookings via Outlook
- Handle incoming and outgoing mail
- Assisting all departments efficiently and effectively with various administration duties including: typing, filing, logging data, photocopying and scanning.
Personal specification:
- Excellent communication skills, at all levels, both written and verbal
- Be able to work to tight timescales using your own initiative
- Knowledge of Microsoft Office packages
- Great telephone manner and organisation skills
- Pride yourself in delivering high standards of customer service
- GCSE 4 - 9 or equivalent in Maths and English is preferable.
Things to consider:
- This position is located in Sturton by Stow, the successful candidate must be able to get to our offices (there are no public transport options available)
- This apprenticeship is a fixed term apprenticeship, this vacancy for the right candidate could lead to permanent part time employment.
The Gelder Group is an Equal Opportunity Employer. The Company's established policy is to ensure that no unlawful discrimination occurs, either directly or indirectly, against any person on the grounds of colour, race, nationality, ethnic or national origin, age, sex or marital status, religion or religious belief, sexual orientation or disability, or be disadvantaged by any other condition or requirement that is not essential for carrying out the job.
If you have any questions about our equal opportunities policy, please get in touch.
Apprentice Receptionist (Part Time) employer: Gelder Group
Contact Detail:
Gelder Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Receptionist (Part Time)
✨Tip Number 1
Familiarise yourself with the company and its values. Understanding the Gelder Group's mission and how they operate will help you align your responses during any interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Practice your telephone skills. Since the role requires a great telephone manner, consider role-playing scenarios with friends or family to improve your confidence and communication when handling calls.
✨Tip Number 3
Prepare to discuss your organisational skills. Think of examples from your past experiences where you've successfully managed tasks or projects, as this will demonstrate your ability to handle the administrative duties required in the role.
✨Tip Number 4
Showcase your customer service skills. Be ready to share specific instances where you've provided excellent service, as this is crucial for the position. Highlighting your commitment to high standards will make you stand out.
We think you need these skills to ace Apprentice Receptionist (Part Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of an Apprentice Receptionist. Emphasise your communication skills, customer service experience, and any administrative tasks you've handled in the past.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the apprenticeship. Mention why you are interested in the position and how your skills and experiences make you a suitable candidate. Be sure to express your desire to learn and grow within the company.
Highlight Relevant Skills: In your application, specifically mention your proficiency in Microsoft Office and your ability to manage time effectively. Provide examples of how you've used these skills in previous roles or during your studies.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a front-of-house role.
How to prepare for a job interview at Gelder Group
✨Showcase Your Customer Service Skills
As an Apprentice Receptionist, you'll be the first point of contact for visitors. Make sure to highlight any previous experience in customer service during your interview. Share specific examples of how you've handled difficult situations or provided excellent service.
✨Demonstrate Your Communication Abilities
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently. You might want to prepare a few scenarios where you effectively communicated with others, whether in person or over the phone.
✨Familiarise Yourself with Microsoft Office
Since knowledge of Microsoft Office is essential, brush up on your skills before the interview. Be ready to discuss your proficiency with tools like Outlook, especially regarding managing meeting room bookings and handling emails.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with multiple calls at once or managing tight deadlines. Think of examples from your past experiences that demonstrate your ability to work under pressure and use your initiative.
