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- Tasks: Serve delicious gelato and create memorable customer experiences.
- Company: Join Gelatone, a vibrant gelato shop in London with a passion for quality.
- Benefits: Competitive salary, growth opportunities, and a fun team environment.
- Other info: Flexible shifts and a chance to learn in a dynamic setting.
- Why this job: Be part of a fast-growing company that brings joy to customers every day.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 22000 - 26000 £ per year.
Gelatone is a premium gelato shop dedicated to creating high-quality, handcrafted gelato using traditional techniques and the freshest ingredients. Known for its vibrant flavors and exceptional customer service, Gelatone provides a welcoming, warm, and delightful experience to all guests. Located in the London area, United Kingdom, we are passionate about delivering joy, one scoop at a time. Joining our team means becoming part of a company focused on excellence and community connection.
Salary
Competitive salary depending on experience, with real opportunities for progression as we scale. We are a fast-growing gelato company with big ambitions; and we want the right people to grow with us.
Start Date
25th of June 2026
Role Description
This is a full-time, on-site role located in the London Area, United Kingdom. The Counter Assistant will be responsible for providing outstanding customer service, managing point-of-sale transactions, preparing and serving gelato and beverages, maintaining shop cleanliness, and assisting with inventory tasks. The role requires working collaboratively as part of a team to ensure smooth daily operations and a welcoming environment for all customers.
Qualifications
- Customer service and communication skills with a focus on providing a positive guest experience
- Experience in food preparation and handling or willingness to learn
- Attention to detail and ability to maintain cleanliness and hygiene standards
- Basic math and point-of-sale system operation skills
- Ability to multitask, work in a fast-paced environment, and remain organized
- Flexibility to work shifts, including evenings, weekends, and holidays
- A positive attitude and ability to work effectively as part of a team
- Previous experience in the food and beverage or retail industry is a plus
Counter Assistant in Islington employer: Gelatone
Contact Detail:
Gelatone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Assistant in Islington
✨Tip Number 1
Get to know Gelatone! Before you step into that interview, do a bit of homework on our gelato flavours and what makes us special. This shows your passion and helps you connect with the team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios with customers. We love a positive attitude, so be ready to share how you can create delightful experiences for our guests.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look neat and presentable. It reflects your respect for the role and our brand. Plus, it sets a great first impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic team members who want to grow with us at Gelatone.
We think you need these skills to ace Counter Assistant in Islington
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you dive into your application, take a moment to really soak in the job description. It’s packed with info about what Gelatone is looking for, and it’ll help you tailor your application to show us why you’re the perfect fit!
Show Off Your Customer Service Skills: Since we’re all about providing a delightful experience for our guests, make sure to highlight any customer service experience you have. Share specific examples of how you’ve gone above and beyond to make someone’s day better!
Keep It Neat and Professional: Your application should reflect the high standards we uphold at Gelatone. Make sure it’s well-organised, free of typos, and presents you in the best light possible. A clean application shows us you care about the details!
Apply Through Our Website: We’d love for you to apply directly through our website! It’s the easiest way for us to keep track of your application and ensures you get all the latest updates from Gelatone. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Gelatone
✨Know Your Gelato
Before your interview, take some time to learn about gelato and what makes it special. Familiarise yourself with the different flavours Gelatone offers and be ready to discuss your favourites. This shows genuine interest and enthusiasm for the product!
✨Customer Service Scenarios
Prepare for questions about customer service by thinking of past experiences where you provided excellent service or handled difficult situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your skills effectively.
✨Teamwork is Key
Since the role involves working as part of a team, be ready to share examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to communicate and support your teammates, which is crucial in a fast-paced environment like Gelatone.
✨Show Your Passion
Gelatone values a positive attitude and passion for creating delightful experiences. During the interview, express your excitement about joining their team and contributing to the welcoming atmosphere. A genuine smile and enthusiasm can go a long way!