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- Tasks: Serve delicious gelato and create a joyful experience for customers.
- Company: Join Gelatone, a vibrant gelato shop with a passion for quality.
- Benefits: Competitive salary, growth opportunities, and a fun work environment.
- Other info: Exciting career progression as we expand our gelato empire.
- Why this job: Be part of a fast-growing team that spreads joy, one scoop at a time.
- Qualifications: Great customer service skills and a love for teamwork.
The predicted salary is between 22000 - 28000 £ per year.
Gelatone is a premium gelato shop dedicated to creating high-quality, handcrafted gelato using traditional techniques and the freshest ingredients. Known for its vibrant flavors and exceptional customer service, Gelatone provides a welcoming, warm, and delightful experience to all guests. Located in the London area, United Kingdom, we are passionate about delivering joy, one scoop at a time. Joining our team means becoming part of a company focused on excellence and community connection.
Salary: Competitive salary depending on experience, with real opportunities for progression as we scale.
Start Date: 25th of June 2026
Role Description: This is a full-time, on-site role located in the London Area, United Kingdom. The Counter Assistant will be responsible for:
- Providing outstanding customer service
- Managing point-of-sale transactions
- Preparing and serving gelato and beverages
- Maintaining shop cleanliness
- Assisting with inventory tasks
The role requires working collaboratively as part of a team to ensure smooth daily operations and a welcoming environment for all customers.
Qualifications: Customer service and communication skills.
Counter Assistant employer: Gelatone
Contact Detail:
Gelatone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Assistant
✨Tip Number 1
Get to know Gelatone! Before your interview, pop into the shop and experience the vibe. Chat with the staff, taste some gelato, and soak in the atmosphere. This shows genuine interest and helps you stand out!
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Counter Assistant and how you'd handle them. Being able to demonstrate your problem-solving abilities will impress the hiring team.
✨Tip Number 3
Show your passion for gelato! Whether it’s sharing your favourite flavours or discussing the importance of quality ingredients, let your enthusiasm shine through. It’s all about connecting with the brand and its values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly. Let’s scoop up some success together!
We think you need these skills to ace Counter Assistant
Some tips for your application 🫡
Show Your Passion for Gelato: When writing your application, let us know why you love gelato! Share any experiences you've had with gelato or customer service that highlight your enthusiasm. We want to see your personality shine through!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Counter Assistant role. Highlight relevant skills and experiences that align with our focus on exceptional customer service and teamwork. This shows us you’re genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for Gelatone!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Gelatone
✨Know Your Gelato
Familiarise yourself with Gelatone's flavours and the gelato-making process. Being able to discuss your favourite flavours or even suggest new ones shows your passion for the product and can impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role is all about creating a delightful experience for guests.
✨Teamwork is Key
Since the role involves working collaboratively, be ready to discuss your experiences working in a team. Highlight how you contribute to a positive team environment and how you handle conflicts or challenges with colleagues.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about Gelatone's community initiatives or future plans for expansion. This shows your genuine interest in the company and its values.