Talent Acquisition Specialist

About Gelato

Gelato has created the world's largest global network for on-demand production of custom products, from t-shirts and mugs to books and wall art. We empower a new generation of ecommerce entrepreneurs to share their creativity worldwide while embracing local, sustainable production. By producing locally and perfectly matching supply with demand, we eliminate waste and reduce carbon emissions.

At Gelato, we don't own production facilities. We build the software that connects them. With over 150 production partners in 32 countries, our network can deliver custom products to five billion people in just 72 hours. It's smarter, faster, and greener.

With GelatoConnect, our SaaS platform, we're driving innovation in print production. GelatoConnect simplifies operations for print producers by automating procurement, workflows, and logistics into one seamless system. By boosting efficiency and cutting costs, it helps businesses scale to meet market demands. With GelatoConnect, we're reshaping the print industry to be more efficient, sustainable, and profitable.

The Role

We are looking for a Talent Acquisition Specialist to join a high-performing TA team at an exciting point in Gelato's growth. This is a genuinely hands-on, full-cycle recruiting role with real breadth and ownership. You will run the entire hiring process yourself, from the first sourcing search through to offer close, across a wide range of functions including GTM, Marketing, Corporate, Operations, Product, and more.

You will be hiring globally, with a primary focus on Europe and the US. You will work directly with senior stakeholders across the business, owning your requisition load completely and contributing to how our TA function operates and scales. We are a lean team, which means more ownership, more visibility, and more direct impact than you would find in a larger function.

We are a team that thinks carefully about how we work smarter. We use tooling thoughtfully, building processes that scale. We are genuinely curious about how AI is changing the way great recruiting gets done and are looking for someone who shares that curiosity, has a natural instinct to improve and automate, and gets excited about building better ways of working rather than waiting for someone else to do it.

Gelato is a global tech unicorn on a mission to change an entire industry, making production smarter and more sustainable. This person will help to build the team that makes this happen. We’ve taken many steps, but our journey is just beginning!

What you will be doing

• Own end-to-end recruitment: from sourcing strategy and outreach to assessment, stakeholder management, and closing
• Hire across functions and levels, with focus on GTM, Marketing, Corporate, Operations, and Product
• Source and engage talent globally, with focus on Europe and the US
• Build strong pipelines through direct sourcing, creative channels, and relationship building
• Act as a trusted partner to hiring managers on role design, assessment, and market insights
• Deliver a high-quality candidate experience at every stage
• Contribute to team operations, including ATS ownership and process improvements
• Build and leverage AI, automation, and agentic networks to improve efficiency and scalability
• Take on strategic projects to evolve the TA function and broader People initiatives

What we are looking for

• You have a start-up mentality, incredible stamina, discipline, resilience, and grit. You're a doer. You change until you win. You feel comfortable getting your hands dirty while never losing sight of long-term ambition. You are confident in your abilities and experience, yet humble and curious in your execution.
• 4+ years of solid full-cycle recruiting experience in a fast-paced environment, ideally with some exposure to GTM or commercial hiring
• Strong knowledge of recruitment best practices across sourcing, assessment, and selection, with the ability to apply the right approach for the right role
• Experience hiring within a scaling B2B or SaaS environment, with an understanding of the pace, ambiguity, and commercial urgency that comes with it
• Hands-on experience with recruitment technologies including ATS platforms, assessment tools, and a genuine interest in getting the most out of them. Experience with Ashby, LinkedIn and Juicebox desirable
• A natural curiosity about how things work and how they could work better, and a genuine desire to build that muscle in the context of AI and recruiting
• The kind of person who sees a manual process and immediately starts thinking about how to improve it
• Strong stakeholder management skills and the confidence to build relationships at all levels, advise, challenge, and set expectations with hiring managers
• Self-directed and detail-oriented, with the ability to navigate ambiguity, manage competing priorities, and problem-solve without needing to be told what to do
• Comfortable operating in a lean team where breadth, ownership, and accountability come as standard
• Outstanding interpersonal and communication skills, written and verbal
• Creative, perseverant, and genuinely energized by change rather than unsettled by it
• Genuinely motivated by Gelato's mission and excited about being part of a team that is building something that matters

What it's like to work at Gelato

We are a customer-obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. Everyone who joins our team must feel genuinely intrigued and motivated by our mission. We expect a lot. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit. Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application.

At Gelato, we pride ourselves on our global presence with 11 offices worldwide, fostering a dynamic and diverse work environment. Rooted in a culture that values collaboration, creativity, and camaraderie, we actively cultivate a company culture that thrives on shared experiences. We encourage team members to embrace this culture by working from our inspiring office spaces at least three days a week, allowing for meaningful connections and collective growth.

Lastly, we ask that you please upload your CV in English, regardless of which country you are applying from.