At a Glance
- Tasks: Lead product development using AI tools to create innovative software solutions for print service providers.
- Company: Join Gelato, a global leader in sustainable on-demand production and ecommerce innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on creativity and sustainability, working from inspiring office spaces.
- Why this job: Make a real impact by transforming the printing industry with cutting-edge technology.
- Qualifications: 5+ years in product management, strong technical skills, and experience with AI in workflows.
The predicted salary is between 72000 - 88000 £ per year.
About Gelato
Gelato has created the world's largest global network for on-demand production of custom products, from t-shirts and mugs to books and wall art. We empower a new generation of ecommerce entrepreneurs to share their creativity worldwide while embracing local, sustainable production. By producing locally and perfectly matching supply with demand, we eliminate waste and reduce carbon emissions.
At Gelato, we don't own production facilities; we build the software that connects them. With over 140 production partners in 32 countries, our network can deliver custom products to five billion people in just 72 hours. With GelatoConnect, our SaaS platform, we're driving innovation in print production. GelatoConnect simplifies operations for print producers by automating procurement, workflows, and logistics into one seamless system. By boosting efficiency and cutting costs, it helps businesses scale to meet market demands.
The world of software is being reshaped by AI - and so is print. At Gelato, we are building GelatoConnect, an AI-powered operating system that helps print service providers (PSPs) run smarter, faster, and more profitably.
Product Managers at Gelato operate with full ownership of a product area, from early discovery through to live operation. You will work directly with PSP customers to understand their operations, identify pain points, and translate complex, often fragmented workflows into practical, usable software. You will use AI tools to prototype ideas, validate concepts with working software, and accelerate every stage of product development.
- Using AI tools daily to build prototypes, run data analysis, draft specs, create evals, and validate ideas before committing engineering time.
- Obsessing over data quality, instrumentation, and feedback loops - you are the person who knows what is working, what is not, and why.
- You treat AI as a thought partner and a force multiplier, not just a feature to ship.
- You are comfortable operating across strategy and execution - framing a market opportunity in the morning and debugging a customer integration issue in the afternoon.
- You define what 'good' looks like before you start, evaluate outputs critically, catch what is wrong before it ships, and own the outcomes of your AI-assisted workflows.
- Use AI tools as part of your daily workflow for discovery, analysis, prototyping, and communication.
- Build working prototypes and MVPs using AI-assisted development — not just wireframes or slide decks.
- Take full accountability for AI-generated outputs: you verify, you evaluate, you own the quality.
You have:
- 5+ years of hands-on product management experience in B2B SaaS, vertical SaaS, or workflow/operational software, ideally in a startup or scale-up environment.
- Comfortable working closely with engineering and are technically fluent: you can discuss architecture trade-offs, work with data (e.g. SQL), and build functional prototypes when needed.
- Practical experience using AI in your workflow (e.g. prototyping, analysis, spec creation), with clear examples of how it improved speed or decision quality.
- Able to take ambiguous, incomplete, or conflicting inputs and turn them into clear priorities, decisions, and shipped outcomes.
- Communication skills with clarity and conviction - in writing, in demos, and in customer conversations.
A graduate degree with strong academic performance is valued, but what you have built matters more than where you studied.
We are a customer-obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. At Gelato, we pride ourselves on our global presence with 14 offices worldwide, fostering a dynamic and diverse work environment. Rooted in a culture that values collaboration, creativity, and camaraderie, we actively cultivate a company culture that thrives on shared experiences. We encourage team members to embrace this culture by working from our inspiring office spaces at least three days a week, allowing for meaningful connections and collective growth.
Lastly, we ask that you please upload your CV in English, regardless of which country you are applying from.
Product Manager. employer: Gelato
At Gelato, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our French-Speaking SaaS Account Executive role offers not only competitive benefits but also ample opportunities for professional growth in the thriving tech landscape of AI and enterprise solutions. Join us in our vibrant location where innovation meets collaboration, and be part of a team that values your contributions and supports your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager.
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Gelato!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Gelato would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Gelato through your school's career services!
We think you need these skills to ace Product Manager.
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager., let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager. position at Gelato. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Gelato
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
