About Gelato Gelato has created the world's largest global network for on-demand production of custom products, from t-shirts and mugs to books and wall art. We empower a new generation of ecommerce entrepreneurs to share their creativity worldwide while embracing local, sustainable production. By producing locally and perfectly matching supply with demand, we eliminate waste and reduce carbon emissions. At Gelato, we don't own production facilities, we build the software that connects them. With over 140 production partners in 32 countries, our network can deliver custom products to five billion people in just 72 hours. With GelatoConnect, our SaaS platform, we're driving innovation in print production. GelatoConnect simplifies operations for print producers by automating procurement, workflows, and logistics into one seamless system. By boosting efficiency and cutting costs, it helps businesses scale to meet market demands. The world of software is being reshaped by AI - and so is print. At Gelato, we are building GelatoConnect , an AI-powered operating system that helps print service providers (PSPs) run smarter, faster, and more profitably. Product Managers at Gelato operate with full ownership of a product area , from early discovery through to live operation. You will work directly with PSP customers to understand their operations, identify pain points, and translate complex, often fragmented workflows into practical, usable software. You will use AI tools - Claude, Cursor, Lovable, and others - to prototype ideas, validate concepts with working software, and accelerate every stage of product development. Using AI tools daily to build prototypes, run data analysis, draft specs, create evals, and validate ideas before committing engineering time Obsessing over data quality, instrumentation, and feedback loops - you are the person who knows what is working, what is not, and why You treat AI as a thought partner and a force multiplier, not just a feature to ship. You are comfortable operating across strategy and execution - framing a market opportunity in the morning and debugging a customer integration issue in the afternoon. You define what "good" looks like before you start, evaluate outputs critically, catch what is wrong before it ships, and own the outcomes of your AI-assisted workflows. Use AI tools as part of your daily workflow for discovery, analysis, prototyping, and communication Build working prototypes and MVPs using AI-assisted development — not just wireframes or slide decks Take full accountability for AI-generated outputs: you verify, you evaluate, you own the quality You have 5+ years of hands-on product management experience in B2B SaaS, vertical SaaS, or workflow/operational software, ideally in a startup or scale-up environment You are comfortable working closely with engineering and are technically fluent : you can discuss architecture trade-offs, work with data (e.g. SQL), and build functional prototypes when needed You have practical experience using AI in your workflow (e.g. prototyping, analysis, spec creation), with clear examples of how it improved speed or decision quality You are able to take ambiguous, incomplete, or conflicting inputs and turn them into clear priorities, decisions, and shipped outcomes You communicate with clarity and conviction - in writing, in demos, and in customer conversations Graduate degree with strong academic performance is valued, but what you have built matters more than where you studied. We are a customer-obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. At Gelato, we pride ourselves on our global presence with 14 offices worldwide, fostering a dynamic and diverse work environment. Rooted in a culture that values collaboration, creativity, and camaraderie, we actively cultivate a company culture that thrives on shared experiences. We encourage team members to embrace this culture by working from our inspiring office spaces at least three days a week, allowing for meaningful connections and collective growth. Lastly, we ask that you please upload your CV in English , regardless of which country you are applying from.
Product Manager E-commerce in London employer: Gelato
At Gelato, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our French-Speaking SaaS Account Executive role offers not only competitive benefits but also ample opportunities for professional growth in the thriving tech landscape of AI and enterprise solutions. Join us in our vibrant location where innovation meets collaboration, and be part of a team that values your contributions and supports your career aspirations.
