Senior Gelato Front of House - Customer Lead
Senior Gelato Front of House - Customer Lead

Senior Gelato Front of House - Customer Lead

Full-Time 28500 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and create a welcoming atmosphere for gelato lovers.
  • Company: Renowned ice cream parlour in Greater London with a friendly team.
  • Benefits: Competitive hourly wage, pension scheme, staff discounts, and overtime opportunities.
  • Why this job: Join a fun team and share your passion for gelato with customers.
  • Qualifications: 12 months of barista experience; ice cream sales knowledge is a bonus.
  • Other info: Full-time role with great potential for growth in a vibrant environment.

The predicted salary is between 28500 - 30000 £ per year.

A renowned ice cream parlour in Greater London is seeking a Front of House Gelato Sales Senior to join their friendly team. Ideal candidates will have at least 12 months of barista experience, and familiarity with ice cream sales will be a plus.

Responsibilities include providing excellent customer service and maintaining a welcoming atmosphere.

This full-time position offers a competitive salary of £13.75 – £14.5 hourly, along with a pension scheme, staff discounts, and ample overtime opportunities.

Senior Gelato Front of House - Customer Lead employer: gelateria Nardulli

Join a vibrant and friendly team at our renowned ice cream parlour in Greater London, where we prioritise excellent customer service and a welcoming atmosphere. We offer competitive pay, a pension scheme, generous staff discounts, and plenty of opportunities for overtime, making it an ideal place for those looking to grow in the hospitality industry while enjoying the sweet rewards of gelato sales.
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Contact Detail:

gelateria Nardulli Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Gelato Front of House - Customer Lead

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on the ice cream parlour. Understand their values, their best-selling gelato flavours, and what makes them stand out in Greater London. This will help you connect with the team and show that you're genuinely interested.

✨Tip Number 2

Practice your customer service skills! Since this role is all about providing excellent service, think of some scenarios where you can demonstrate your ability to handle different customer interactions. Role-playing with a friend can really help you feel more confident.

✨Tip Number 3

Dress the part! When you go for your interview, make sure you look smart and approachable. A friendly appearance can go a long way in a customer-facing role like this one. Plus, it shows that you take the opportunity seriously.

✨Tip Number 4

Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for the position!

We think you need these skills to ace Senior Gelato Front of House - Customer Lead

Customer Service
Barista Experience
Ice Cream Sales Knowledge
Teamwork
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Sales Skills
Adaptability

Some tips for your application 🫡

Show Your Passion for Gelato: When writing your application, let your love for gelato shine through! Share any experiences you've had with ice cream or customer service that highlight your enthusiasm for the role.

Highlight Relevant Experience: Make sure to mention your barista experience and any previous roles in customer service. We want to see how your skills can contribute to our friendly team and create a welcoming atmosphere for our customers.

Be Personable and Authentic: We’re looking for someone who fits right in with our team, so don’t be afraid to show your personality! Write in a way that reflects who you are, and let us know why you’d be a great fit for our gelato parlour.

Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about this exciting opportunity!

How to prepare for a job interview at gelateria Nardulli

✨Know Your Gelato

Brush up on your gelato knowledge! Familiarise yourself with different flavours, ingredients, and the art of serving. Being able to chat about your favourite gelato or suggest pairings can really impress the interviewers.

✨Showcase Your Customer Service Skills

Prepare examples from your previous barista experience where you went above and beyond for a customer. Highlighting your ability to create a welcoming atmosphere will resonate well with the team looking for a friendly vibe.

✨Practice Common Interview Questions

Think about questions they might ask, like how you handle difficult customers or work in a team. Practising your responses will help you feel more confident and articulate during the interview.

✨Dress the Part

While it’s an ice cream parlour, first impressions matter! Dress smart-casual to show that you take the opportunity seriously, but also fit in with the fun and friendly environment they promote.

Senior Gelato Front of House - Customer Lead
gelateria Nardulli

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