At a Glance
- Tasks: Serve nutritious meals and ensure excellent customer service for patients and visitors.
- Company: Join Sheffield Teaching Hospitals NHS Foundation Trust, a leader in healthcare and research.
- Benefits: Competitive salary, professional development, and health support services.
- Other info: Dynamic team environment with opportunities for growth and training.
- Why this job: Make a real difference in patient recovery through quality food service.
- Qualifications: Experience in catering, customer service skills, and relevant certifications.
The predicted salary is between 37035 - 45265 £ per year.
As a vital member of our Catering Team, you will bridge the gap between clinical excellence and hospitality. You aren't just serving food; you are ensuring our patients, staff, and visitors receive the high-quality, nutritionally balanced sustenance essential for recovery and well-being. Working alongside dietitians and culinary experts, you will uphold the rigorous standards of the Catering Department, ensuring every meal is delivered with precision, safety, and a focus on the customer experience.
Main duties of the job
- Service Excellence: Manage food service across dining rooms and deli bars, ensuring excellent presentation and portion control.
- Logistics & Flow: Coordinate the collection and delivery of insulated meal trolleys to wards and regeneration zones, ensuring timely service for patients.
- Quality Assurance: Conduct rigorous checks on meal deliveries for accuracy (quantity, quality, and labelling) and resolve any discrepancies immediately to maintain service standards.
- Food Safety & Compliance: Operate regeneration ovens and maintain meticulous records of food temperatures--from delivery to service--ensuring 100% compliance with food hygiene regulations.
- Financial Accountability: Operate cash registers and manage daily banking/cashing-up procedures with a high level of integrity and security.
- Operational Readiness: Prepare and set up serveries, maintain cleanliness in food service areas, and manage the efficient clearing of equipment and crockery.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of its staff together with the provision of an excellent health and well-being support service. Staff training and development is really important to us, and we offer the chance to do further qualifications and progression towards roles in collaboration with our trust Facilities Learning and Development team, as well as a variety of regular in-house and external courses.
The Ideal Candidate
Should be reliable and understand that patients depend on your punctuality and attention to detail. They should also be adaptable: While based at either the Northern General or Royal Hallamshire Hospitals, you are open to supporting our teams across different sites as needed. You must have a customer-focused and friendly demeanour and also take pride in providing great service to staff and visitors.
Person Specification
Skills and Knowledge
- Health & Safety knowledge including manual handling techniques, fire safety
- Training on Equality and Diversity
- NVQ Level 1 - Multi-skilled Food Service
Experience
- Experience in catering/food services including:- Health & Safety, different food service systems, cash handling.
- Knowledge of Allergens
- Working in a Catering organisation/operation
- Supervision of staff
Education and Qualifications
- GCSE English and Maths Grade 9 - 4 / A - C or equivalent experience
- Level 2 Food Hygiene Certificate or equivalent experience
- Level 2 Health and Safety Certificate or equivalent experience
- NVQ or apprenticeship in a Catering subject
Personal Qualities
- Ability to communicate with a range of groups ie multi-cultural patients, visitors and staff.
- Basic computer skills.
- Ability to create and maintain good working relationships with individuals or teams.
- Understanding of the reasons for and ability to maintain confidentiality at all times.
- Experience of working in a large team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Catering Assistant Retail Patient Services (Central Campus) in Sheffield employer: Geh
George Eliot Hospital NHS Trust is an exceptional employer, dedicated to providing high-quality patient care while fostering a supportive and inclusive work environment. With benefits such as a generous annual leave policy, on-site nursery, and opportunities for professional development, employees are encouraged to grow and thrive in their roles. Located in Nuneaton, the Trust offers a unique chance to make a meaningful impact in the community, all while being part of a compassionate team that values effective communication and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant Retail Patient Services (Central Campus) in Sheffield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Geh. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Geh
Don't be shy about reaching out to Geh directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Assistant Retail Patient Services (Central Campus) in Sheffield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Geh and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Geh
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
