Geek+ is seeking a System Troubleshooting and Incident Management specialist in the United Kingdom. You will analyze faults in WES, RMS, IOP, and similar systems, establish issue tracking, and drive closed-loop resolution from discovery to resolution.
You will also optimize system performance and support operational improvements. Strong problem-analysis, communication, and documentation skills are required, with native Chinese and working English, and a willingness to work a 7x24 rotating shift
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System Reliability & Customer Enablement Engineer employer: Geek+
At Geek+, we pride ourselves on being an innovative leader in smart logistics, offering a dynamic work environment that fosters creativity and collaboration. Our commitment to employee growth is evident through continuous training opportunities and a culture that encourages open communication and teamwork. Located at the forefront of technological advancement, our team enjoys the unique advantage of working with cutting-edge robotics and AI solutions, making a tangible impact across various industries while enjoying a flexible and supportive workplace.
