At a Glance
- Tasks: Help run a vibrant gaming cafe and support a passionate team.
- Company: Join Geek Retreat, the ultimate hub for geek culture and community.
- Benefits: Enjoy a competitive pay rate and a fun work environment.
- Other info: Flexible shifts and opportunities to lead events and engage with customers.
- Why this job: Combine your love for geek culture with management skills in a dynamic setting.
- Qualifications: 2 years in retail or hospitality management and a passion for geeky interests.
PART TIME [16hrs] Assistant Store Manager - Geek Retreat Northampton [located inside Hobbycraft]
Geek Retreat is on a mission to share our love for all things geeky - from TCG, RPG, boardgames to anime and sci-fi, our growing network of gaming cafes and stores around the UK are the friendliest places to meet, eat, trade, and game.
We\'re looking for an experienced, reliable and self motivated retail or hospitality manager who can assist the Store Manager with the smooth daily running of our cafe in order to ensure sales, performance and customer service levels are achieved. Core knowledge of contemporary TCGs / RPGs is a must.
- This role would suit an individual with excellent communication skills.
- Experience within hospitality or retail management is essential and a general understanding of social media is preferable.
- An interest in geek culture is also a must for everybody in our company.
Job Role
- Help ensure the smooth running of all areas of the shop, including the retail areas, cafe, and gaming areas
- Oversee the smooth running of the cafe area, serving hot drinks and cakes while maintaining cleanliness, speed, and great customer service
- Support and supervise a small team, helping to maintain high standards and team morale
- Deliver a welcoming and consistent customer experience that reflects the Geek Retreat brand
- Greet and assist customers, helping them learn how to play our games and feel part of the community
- Support the store manager in planning, promoting, and running regular events
- Ensure the store meets all health and safety and food hygiene standards at all times
- Handle customer queries and feedback in a friendly, professional manner
- Open and close the shop area when required, taking responsibility for daily cash handling and shift preparation
- Step up and lead shifts in the manager\'s absence, ensuring service and standards are maintained
Person Specification
● At least two years of experience managing a team in a hospitality or retail environment;
● Must be organised and flexible working shifts;
● Have the ability to build, motivate, develop and engage the team;
● Awesome attitude & work ethic;
● A bit of a geek
To be considered for this role we will require a cover note explaining why you would be the perfect candidate for the position, along with an up to date C.V.
This position is part time, at 16 hours per week.
Job Type: Part-time
Pay: £13.09 per hour
Application question(s):
- What are your Geeky interests?
Experience:
- Hospitality: 2 years (required)
- Shift management: 2 years (required)
Work Location: In person
Assistant Store Manager Part-Time in Northampton employer: Geek Retreat Leeds
At Geek Retreat Northampton, we pride ourselves on being a vibrant and inclusive workplace where passion for geek culture thrives. Our part-time Assistant Store Manager role offers a unique opportunity to engage with a community of like-minded individuals while developing your leadership skills in a supportive environment. With a focus on employee growth, team morale, and a fun work culture, you'll find yourself in a rewarding position that celebrates creativity and camaraderie.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager Part-Time in Northampton
✨Tip Number 1
Get to know the company culture! Geek Retreat is all about that geeky vibe, so dive into their social media and community events. Show us you’re not just a fit on paper but that you genuinely share our passion for TCGs, RPGs, and all things geeky.
✨Tip Number 2
Practice your pitch! When you get that interview, be ready to talk about your experience in retail or hospitality management. We want to hear how you've led teams and created awesome customer experiences, so have some examples up your sleeve.
✨Tip Number 3
Don’t forget to ask questions! This isn’t just about us interviewing you; it’s your chance to find out if Geek Retreat is the right place for you. Ask about team dynamics, upcoming events, or how we keep the geek spirit alive in-store.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Geek Retreat family. Let’s make this happen!
We think you need these skills to ace Assistant Store Manager Part-Time in Northampton
Some tips for your application 🫡
Show Your Geeky Side:When writing your cover note, let your passion for geek culture shine through! Share your interests in TCGs, RPGs, or any other geeky hobbies. We want to see how you fit into our community!
Tailor Your CV:Make sure your CV highlights your experience in retail or hospitality management. Focus on your achievements and how you've led teams before. We love seeing how you've made a difference in previous roles!
Be Professional Yet Friendly:While we want to see your personality, remember to keep it professional. Use a friendly tone in your application, as customer service is key in our stores. Show us you can balance fun with professionalism!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Geek Retreat Leeds
✨Know Your Geeky Stuff
Make sure you brush up on your knowledge of contemporary TCGs, RPGs, and other geek culture elements. Being able to chat about your favourite games or anime can really help you connect with the interviewers and show your passion for the role.
✨Show Off Your Management Skills
Prepare specific examples from your past experience in retail or hospitality management. Think about times when you successfully led a team, handled customer complaints, or improved service standards. This will demonstrate your ability to support the Store Manager effectively.
✨Be Ready to Discuss Customer Service
Since this role is all about delivering a great customer experience, be prepared to talk about how you would handle various customer scenarios. Share your strategies for maintaining high service levels and keeping customers happy, especially in a busy café environment.
✨Bring Your Enthusiasm
Let your passion for geek culture shine through during the interview. Whether it's sharing your favourite board game or discussing recent events in the gaming community, showing genuine enthusiasm can set you apart from other candidates and align you with the Geek Retreat brand.
