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- Tasks: Help run a vibrant gaming café, ensuring great service and team morale.
- Company: Join Geek Retreat, the ultimate hub for geek culture and community.
- Benefits: Enjoy a competitive pay rate and work in a fun, engaging environment.
- Why this job: Be part of a passionate team and share your love for all things geeky.
- Qualifications: 2 years in retail or hospitality management; must be organised and flexible.
- Other info: Perfect for those who want to combine work with their geeky interests.
PART TIME [16hrs] Assistant Store Manager – Geek Retreat Northampton [located inside Hobbycraft]
Geek Retreat is on a mission to share our love for all things geeky – from TCG, RPG, boardgames to anime and sci-fi, our growing network of gaming cafes and stores around the UK are the friendliest places to meet, eat, trade, and game.
We\’re looking for an experienced, reliable and self motivated retail or hospitality manager who can assist the Store Manager with the smooth daily running of our cafe in order to ensure sales, performance and customer service levels are achieved. Core knowledge of contemporary TCGs / RPGs is a must.
- This role would suit an individual with excellent communication skills.
- Experience within hospitality or retail management is essential and a general understanding of social media is preferable.
- An interest in geek culture is also a must for everybody in our company.
Job Role
- Help ensure the smooth running of all areas of the shop, including the retail areas, cafe, and gaming areas
- Oversee the smooth running of the cafe area, serving hot drinks and cakes while maintaining cleanliness, speed, and great customer service
- Support and supervise a small team, helping to maintain high standards and team morale
- Deliver a welcoming and consistent customer experience that reflects the Geek Retreat brand
- Greet and assist customers, helping them learn how to play our games and feel part of the community
- Support the store manager in planning, promoting, and running regular events
- Ensure the store meets all health and safety and food hygiene standards at all times
- Handle customer queries and feedback in a friendly, professional manner
- Open and close the shop area when required, taking responsibility for daily cash handling and shift preparation
- Step up and lead shifts in the manager\’s absence, ensuring service and standards are maintained
Person Specification
● At least two years of experience managing a team in a hospitality or retail environment;
● Must be organised and flexible working shifts;
● Have the ability to build, motivate, develop and engage the team;
● Awesome attitude & work ethic;
● A bit of a geek
To be considered for this role we will require a cover note explaining why you would be the perfect candidate for the position, along with an up to date C.V.
This position is part time, at 16 hours per week.
Job Type: Part-time
Pay: £13.09 per hour
Application question(s):
- What are your Geeky interests?
Experience:
- Hospitality: 2 years (required)
- Shift management: 2 years (required)
Work Location: In person
Assistant Store Manager Part-Time employer: Geek Retreat Leeds
Contact Detail:
Geek Retreat Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager Part-Time
✨Tip Number 1
Get to know the company culture! Geek Retreat is all about that geeky vibe, so dive into their social media and community events. Show us your passion for TCGs, RPGs, and all things geeky when you chat with us!
✨Tip Number 2
Practice your pitch! When you get the chance to meet us, whether it's at an event or during an interview, be ready to share your experience in retail or hospitality. Highlight how you've led teams and created awesome customer experiences.
✨Tip Number 3
Bring your A-game to the interview! Prepare some questions about our store and the role. This shows us you're genuinely interested and ready to jump in and help make our cafe a fantastic place for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your geeky interests right from the start!
We think you need these skills to ace Assistant Store Manager Part-Time
Some tips for your application 🫡
Show Your Geeky Side: When writing your cover note, let your passion for geek culture shine through! Share your interests in TCGs, RPGs, or any other geeky hobbies. We want to see how you fit into our community!
Tailor Your CV: Make sure your CV highlights your experience in retail or hospitality management. Focus on your achievements and skills that align with the role, like team leadership and customer service. We love seeing relevant experience!
Be Professional Yet Friendly: While we want to see your personality, remember to keep it professional. Use a friendly tone in your application, as this reflects the kind of customer experience we aim to provide at Geek Retreat.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Geek Retreat Leeds
✨Know Your Geeky Stuff
Make sure you brush up on your knowledge of contemporary TCGs, RPGs, and other geek culture elements. Being able to chat about your favourite games or anime can really help you connect with the interviewers and show your passion for the role.
✨Show Off Your Management Skills
Prepare examples from your previous experience in retail or hospitality management. Think about times when you successfully led a team or handled a tricky customer situation. This will demonstrate your ability to support the Store Manager and maintain high standards.
✨Be Ready to Discuss Customer Service
Since delivering a welcoming customer experience is key, be prepared to talk about how you've gone above and beyond for customers in the past. Share specific stories that highlight your communication skills and ability to create a friendly atmosphere.
✨Bring Your Enthusiasm
Let your passion for geek culture shine through during the interview. Whether it's your favourite board game or a recent event you attended, sharing your interests can make you memorable and show that you're a great fit for the Geek Retreat community.