At a Glance
- Tasks: Assist in running a vibrant gaming café and retail space, ensuring top-notch customer service.
- Company: Join Geek Retreat, the ultimate hub for geek culture and community.
- Benefits: Enjoy a competitive hourly wage and be part of a fun, engaging environment.
- Other info: Flexible hours and opportunities to lead events and engage with fellow enthusiasts.
- Why this job: Combine your passion for geek culture with management skills in a lively setting.
- Qualifications: 2 years in retail or hospitality management; must love all things geeky.
PART TIME (16hrs) Assistant Store Manager - Geek Retreat Northampton (located inside Hobbycraft)
Geek Retreat is on a mission to share our love for all things geeky - from TCG, RPG, boardgames to anime and sci-fi, our growing network of gaming cafes and stores around the UK are the friendliest places to meet, eat, trade, and game.
We\'re looking for an experienced, reliable and self motivated retail or hospitality manager who can assist the Store Manager with the smooth daily running of our cafe in order to ensure sales, performance and customer service levels are achieved. Core knowledge of contemporary TCGs / RPGs is a must.
- This role would suit an individual with excellent communication skills.
- Experience within hospitality or retail management is essential and a general understanding of social media is preferable.
- An interest in geek culture is also a must for everybody in our company.
Job Role
- Help ensure the smooth running of all areas of the shop, including the retail areas, cafe, and gaming areas
- Oversee the smooth running of the cafe area, serving hot drinks and cakes while maintaining cleanliness, speed, and great customer service
- Support and supervise a small team, helping to maintain high standards and team morale
- Deliver a welcoming and consistent customer experience that reflects the Geek Retreat brand
- Greet and assist customers, helping them learn how to play our games and feel part of the community
- Support the store manager in planning, promoting, and running regular events
- Ensure the store meets all health and safety and food hygiene standards at all times
- Handle customer queries and feedback in a friendly, professional manner
- Open and close the shop area when required, taking responsibility for daily cash handling and shift preparation
- Step up and lead shifts in the manager\'s absence, ensuring service and standards are maintained
Person Specification
● At least two years of experience managing a team in a hospitality or retail environment;
● Must be organised and flexible working shifts;
● Have the ability to build, motivate, develop and engage the team;
● Awesome attitude & work ethic;
● A bit of a geek
To be considered for this role we will require a cover note explaining why you would be the perfect candidate for the position, along with an up to date C.V.
This position is part time, at 16 hours per week.
Job Type: Part-time
Pay: £13.09 per hour
Application question(s):
- What are your Geeky interests?
Experience:
- Hospitality: 2 years (required)
- Shift management: 2 years (required)
Work Location: In person
Assistant Store Manager Part-Time employer: Geek Retreat Leeds
At Geek Retreat Northampton, we pride ourselves on being a vibrant and inclusive workplace where passion for geek culture thrives. As an Assistant Store Manager, you'll enjoy a supportive work environment that encourages creativity and teamwork, with opportunities for personal growth and development in the retail and hospitality sectors. Our unique location within Hobbycraft not only offers a dynamic atmosphere but also allows you to engage with a community of like-minded individuals who share your enthusiasm for gaming and geek culture.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager Part-Time
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Geek Retreat Leeds, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Store Manager Part-Time
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Geek Retreat Leeds that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Geek Retreat Leeds will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Geek Retreat Leeds and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Geek Retreat Leeds
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Geek Retreat Leeds, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Geek Retreat Leeds!
