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- Tasks: Assist in running a vibrant gaming café and retail space, ensuring top-notch customer service.
- Company: Join Geek Retreat, the ultimate hub for geek culture and community.
- Benefits: Enjoy a competitive hourly wage and be part of a fun, engaging environment.
- Why this job: Combine your passion for geek culture with management skills in a lively setting.
- Qualifications: 2 years in retail or hospitality management; must love all things geeky.
- Other info: Flexible hours and opportunities to lead events and engage with fellow enthusiasts.
PART TIME (16hrs) Assistant Store Manager – Geek Retreat Northampton (located inside Hobbycraft)
Geek Retreat is on a mission to share our love for all things geeky – from TCG, RPG, boardgames to anime and sci-fi, our growing network of gaming cafes and stores around the UK are the friendliest places to meet, eat, trade, and game.
We\’re looking for an experienced, reliable and self motivated retail or hospitality manager who can assist the Store Manager with the smooth daily running of our cafe in order to ensure sales, performance and customer service levels are achieved. Core knowledge of contemporary TCGs / RPGs is a must.
- This role would suit an individual with excellent communication skills.
- Experience within hospitality or retail management is essential and a general understanding of social media is preferable.
- An interest in geek culture is also a must for everybody in our company.
Job Role
- Help ensure the smooth running of all areas of the shop, including the retail areas, cafe, and gaming areas
- Oversee the smooth running of the cafe area, serving hot drinks and cakes while maintaining cleanliness, speed, and great customer service
- Support and supervise a small team, helping to maintain high standards and team morale
- Deliver a welcoming and consistent customer experience that reflects the Geek Retreat brand
- Greet and assist customers, helping them learn how to play our games and feel part of the community
- Support the store manager in planning, promoting, and running regular events
- Ensure the store meets all health and safety and food hygiene standards at all times
- Handle customer queries and feedback in a friendly, professional manner
- Open and close the shop area when required, taking responsibility for daily cash handling and shift preparation
- Step up and lead shifts in the manager\’s absence, ensuring service and standards are maintained
Person Specification
â—Ź At least two years of experience managing a team in a hospitality or retail environment;
â—Ź Must be organised and flexible working shifts;
â—Ź Have the ability to build, motivate, develop and engage the team;
â—Ź Awesome attitude & work ethic;
â—Ź A bit of a geek
To be considered for this role we will require a cover note explaining why you would be the perfect candidate for the position, along with an up to date C.V.
This position is part time, at 16 hours per week.
Job Type: Part-time
Pay: ÂŁ13.09 per hour
Application question(s):
- What are your Geeky interests?
Experience:
- Hospitality: 2 years (required)
- Shift management: 2 years (required)
Work Location: In person
Assistant Store Manager Part-Time employer: Geek Retreat Leeds
Contact Detail:
Geek Retreat Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager Part-Time
✨Tip Number 1
Get to know the company culture! Geek Retreat is all about that geeky vibe, so dive into their social media and community events. Show us you’re not just a fit for the role, but for the team too!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of TCGs and RPGs. We want to see your passion shine through, so be ready to chat about your favourite games and how you can bring that enthusiasm to the store.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to handle queries or feedback. We love candidates who can demonstrate their ability to create a welcoming atmosphere for our customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Geek Retreat family!
We think you need these skills to ace Assistant Store Manager Part-Time
Some tips for your application 🫡
Show Your Geeky Side: When writing your cover note, let your passion for geek culture shine through! Share your interests in TCGs, RPGs, or any other geeky hobbies. We want to see how you fit into our community!
Tailor Your CV: Make sure your CV highlights your experience in retail or hospitality management. Focus on your achievements and how you've led teams before. We love seeing how you've made a difference in previous roles!
Be Professional Yet Friendly: In your application, strike a balance between professionalism and friendliness. We’re looking for someone who can connect with customers and team members alike, so let your personality come through!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Geek Retreat family!
How to prepare for a job interview at Geek Retreat Leeds
✨Know Your Geeky Stuff
Make sure you brush up on your knowledge of contemporary TCGs, RPGs, and other geek culture elements. Being able to chat about your favourite games or anime can really help you connect with the interviewers and show your passion for the role.
✨Show Off Your Management Skills
Prepare specific examples from your past experience in retail or hospitality management. Think about times when you successfully led a team, handled customer complaints, or improved service standards. This will demonstrate your ability to support the Store Manager effectively.
✨Be Ready to Discuss Customer Service
Since this role is all about delivering a great customer experience, be prepared to talk about how you would handle various customer scenarios. Share your strategies for maintaining high service levels and keeping customers happy, especially in a busy café environment.
✨Bring Your Enthusiasm
Let your passion for geek culture shine through during the interview. Whether it's discussing your favourite board games or sharing your experiences at gaming events, showing genuine enthusiasm can set you apart from other candidates and align you with the Geek Retreat brand.