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- Tasks: Lead client relationships and deliver high-quality strategic projects for global brands in gaming.
- Company: Join GEEIQ, a cutting-edge data intelligence platform for gaming and virtual worlds.
- Benefits: Enjoy hybrid work, extra paid leave, flexible hours, and regular social events.
- Other info: Collaborative team culture with opportunities for growth and mentorship.
- Why this job: Make an impact in the dynamic world of gaming marketing with top global brands.
- Qualifications: Experience in client services and a passion for gaming and digital communities.
The predicted salary is between 50000 - 65000 ÂŁ per year.
Are you a client leader who combines strategic thinking, strong communication and exceptional delivery standards? Do you enjoy turning complex data into clear client recommendations and building trusted relationships with senior stakeholders? Are you excited by the opportunity to help global brands win in gaming and virtual worlds â one of the most dynamic areas of modern marketing?
We're looking for a Client Manager to join our Client Services team and lead the delivery of highâquality strategic work across a portfolio of global client accounts.
A bit about us: GEEIQ is the data intelligence platform for gaming and virtual worlds. We help the world's biggest brands â Walmart, Gucci, L'OrĂŠal, Newcastle United, Coach, and more â measure, analyse and grow their presence across platforms like Roblox and Fortnite and beyond. Think Ralph Lauren building immersive experiences in Fortnite and Elton John performing in Roblox. Brands turn gaming into a serious marketing channelâour data, insight and AIâpowered tools make it work.
The role sits at the centre of client delivery within our Client Services team. You will manage dayâtoâday client relationships, lead project delivery across assigned accounts, and ensure every output meets the strategic and quality standards expected by our clients. You'll work closely with Client Directors, Insights, Product and wider internal teams to turn data into clear recommendations, shape project direction and help clients make confident decisions across gaming and virtual environments.
Key Responsibilities:
- Own Client Delivery
- Lead the dayâtoâday delivery of projects across assigned client accounts
- Build clientâready presentations and deliverables with minimal senior input
- Translate complex platform data into clear narratives, recommendations and actionable next steps
- Own quality control across all outputs on your accounts
- Lead Client Relationships
- Manage recurring client interactions independently
- Build trusted working relationships with client stakeholders
- Lead meetings confidently, presenting existing work clearly and answering operational questions directly
- Anticipate client needs and proactively frame recommendations
- Drive Strategic Thinking
- Develop project strategies with senior support where needed
- Link client objectives to measurable KPIs and platform outputs
- Translate analysis into clear strategic recommendations
- Connect insight across campaigns, activations and broader client priorities
- Manage Projects End-to-End
- Build structured project plans that support smooth execution
- Coordinate timelines, contributors and internal dependencies
- Escalate risks with proposed solutions
- Close projects with clear summaries, learnings and nextâstep recommendations
- Support Account Growth
- Take an active role in account planning
- Identify pain points, unmet needs and opportunities to expand services or platform usage
- Contribute ideas that strengthen longâterm client partnerships
- Support senior team members in renewal and growth conversations
- Strengthen Team Standards
- Help improve templates, processes and ways of working
- Share knowledge across the team
- Support newer team members with feedback and best practice
- Act as a role model for quality, ownership and professionalism
Skills, Knowledge and Expertise:
- Proven experience in client services, account management or strategic delivery within a SaaS, agency, media or marketing environment
- A strong understanding of or genuine interest in gaming, virtual worlds, or emerging digital communities
- Confidence managing client relationships independently
- Strong presentationâbuilding skills, with the ability to structure clear and persuasive narratives
- Ability to interpret data and turn it into strategic recommendations
- Excellent verbal and written communication skills
- Strong organisational skills and the ability to manage multiple deadlines simultaneously
- Experience leading projects across multiple stakeholders
- Confidence presenting to senior client stakeholders
- Strong attention to detail and ownership over quality
- A proactive approach to solving problems and improving ways of working
Nice to have:
- Experience working with enterprise or global brand clients
- Handsâon experience in gaming, esports, virtual worlds, or digital community spaces
- Familiarity with data platforms, analytics dashboards, or AIâpowered tools
- Commercial awareness and experience spotting account growth opportunities
- Experience mentoring junior team members
Benefits:
- Hybrid model: 3 days per week in the office (Monday, Tuesday and Thursday), 2 days remote; the office is always open and team members are welcome to come in more often if they like
- GEEIQ Day â one extra day of paid leave per year on top of the annual leave allowance
- Regular social events â paid socials
- Flexible hours â core business hours 10 am to 5 pm
- Remote working â five additional days per year (can be used to WFH or for International Working)
- Cycle to work scheme
Client Manager in London employer: GEEIQ
Contact Detail:
GEEIQ Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Client Manager in London
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the gaming and marketing industries. Attend events, join online forums, and donât be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
â¨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially if it relates to client management or strategic delivery. Use real examples of how you've turned complex data into actionable insights. This will make you stand out when you apply through our website.
â¨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their needs and think about how you can help them grow in the gaming space. Bring your ideas to the table during interviews â they love seeing candidates who are proactive and passionate!
â¨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the Client Manager position. Itâs all about building those trusted relationships!
We think you need these skills to ace Client Manager in London
Some tips for your application đŤĄ
Show Your Strategic Thinking: When writing your application, make sure to highlight your strategic thinking skills. We want to see how you can turn complex data into clear recommendations, just like we do at StudySmarter. Use examples from your past experiences to demonstrate this.
Build Strong Narratives: Craft your application in a way that tells a compelling story about your professional journey. We love clear and persuasive narratives, so make sure to structure your application to showcase your achievements and how they relate to the role of Client Manager.
Tailor Your Application: Donât just send a generic application! Tailor it to the specific role and company. Mention our focus on gaming and virtual worlds, and how your experience aligns with helping brands succeed in these dynamic areas. This shows us youâre genuinely interested.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you donât miss out on any important updates. Plus, itâs super easy!
How to prepare for a job interview at GEEIQ
â¨Know Your Client Inside Out
Before the interview, dive deep into GEEIQ's work and their clients. Understand how they help brands like Walmart and Gucci in the gaming space. This knowledge will not only impress but also allow you to tailor your answers to show how you can contribute to their mission.
â¨Showcase Your Strategic Thinking
Prepare examples that highlight your ability to turn complex data into actionable insights. Think of specific instances where you've linked client objectives to measurable KPIs. This will demonstrate your strategic mindset, which is crucial for a Client Manager role.
â¨Build Rapport with Confidence
Practice how you'll manage client relationships during the interview. Be ready to discuss how you've built trust with stakeholders in the past. Use role-play scenarios to rehearse presenting your ideas clearly and confidently, as this is key to succeeding in client interactions.
â¨Demonstrate Proactive Problem-Solving
Think of challenges you've faced in previous roles and how you overcame them. Be prepared to discuss how you anticipate client needs and frame recommendations proactively. This shows that you're not just reactive but also forward-thinking, which is essential for account growth.