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- Tasks: Manage client communication and project delivery while developing impactful presentations.
- Company: Join GEEIQ, a data platform powering brands like Gucci and L’Oreal in the metaverse.
- Benefits: Enjoy flexible hours, extra paid leave, and regular social events with your team.
- Why this job: Make a real impact in a fast-paced environment while collaborating with top global brands.
- Qualifications: 2+ years in marketing or tech, strong communication skills, and a passion for gaming.
- Other info: Opportunity for growth and professional development in a dynamic team.
The predicted salary is between 30000 - 45000 £ per year.
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Description
Application Deadline: 12 September 2025
Department: Client Services
Location: London
Compensation: £35,000 – £45,000 / year
Description
About us
We\’re GEEIQ (pronounced like ‘Geek\’) and we’re a data platform and insights provider that’s used by the likes of Gucci, L’Oreal, Walmart and the BBC to navigate and engage virtual worlds. Think Ralph Lauren in Fortnite, or Elton John in Roblox.
We believe that the metaverse hype is over and that brands demand more than just good press when it comes to activating in these spaces, they need to be able to measure, attribute and identify tangible revenue opportunities. That’s where our platform comes in.
Based in London, GEEIQ is a team of 40 with plans to grow substantially in the next 24 months. Predominantly office-based, our working environment fosters collaboration and innovation.
The teamOur Client Services (CS) team integrates themselves within the brands they work with to deliver data-led decisions on key project strategies. The makeup of the team consists of gaming & marketing enthusiasts who champion the GEEIQ platform & services to provide a data led approach to the strategies they implement with each brand. Through our platform, our CS team enables brands to unlock gaming as a media channel by cutting out the noise and putting data at the heart of brand strategies.
The role
We are seeking a talented and ambitious Account Manager to join our CS team, where you\’ll play a vital role in ensuring the highest standard of project delivery. Collaborating closely with an Account Director, you\’ll support them with client management & communication, research & strategy, activation reporting and presentation delivery, while bringing fresh perspectives and an eagerness to learn.
You will be directly supporting the needs of our clients as an extension of their teams, which include brand marketing, media & innovation within Walmart, L’Oreal, BBC, Luxottica, Versace & Ralph Lauren. This role will require direct collaboration with these brand teams, developing project strategies and making sure they are deriving relevant insights from the GEEIQ platform, as well as yours and the teams’ expertise & individual thought.
This position is perfect for individuals who thrive in fast-paced environments, are strong communicators and who aspire to make a tangible impact through their work. The role will require you to be detail-oriented and meticulous in your deliverables, particularly the presentations you create. You will be expected to communicate clearly & concisely with clients, demonstrating an understanding of gaming, technology, marketing, corporate infrastructure and how GEEIQ plays a role in combining these things to achieve client success. You\’ll delve into a diverse array of brands, engaging with senior stakeholders on projects that push the boundaries of innovation within their industries.
At GEEIQ, you\’ll have the chance to immerse yourself in various facets of the business, spanning from sales and marketing to product development. If you\’re a dynamic individual who enjoys taking an agile and proactive approach, this role offers an exciting opportunity for growth and professional development.
Key Responsibilities
- Managing day-to-day client communication, timelines and project delivery
- Developing client strategy with an Account Director, translating this into presentations that are concise and visually impactful.
- Analysing, interpreting & presenting data, making strategic recommendations based on your findings
- Leading client meetings with confidence, from delivery of content to agenda setting, through to minute taking and wrap up in support of next steps and agreed outcomes
- Building client relationships; listening and understanding individual client requirements and consistently meeting if not exceeding their expectations
- Developing a clear understanding of your clients’ brand(s), category, customers & pain points
- Monitoring and understanding your clients’ markets; be aware of market issues and competitive activity
- Keeping informed on industry trends & brand activity in gaming, proactively sharing relevant news & information with the team & your clients
- Enabling and upskilling clients on the latest GEEIQ platform tools & solutions and relaying product feedback
- Identifying ways to increase the CS support for client teams, generating revenue opportunities
Skills, Knowledge and Expertise
- 2+ years experience in marketing/technology, agencies or brand-relevant industries
- Strong experience working with or within global brands and/or data/tech companies
- Highly personable with a collaborative spirit, someone who thrives in a fast-paced environment
- Data savvy, able to manipulate data to draw insights at a fundamental level
- Excellent presentation-building and storytelling skills, with a creative & detailed-oriented eye
- Proactive, excited by challenges and always looking to make positive contributions
- Excellent verbal and written communication skills
- Forward-thinking and able to generate creative solutions for client needs
- Excellent time management & organisation skills and ability to work well under pressure
- Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
- A keen interest in the gaming industry and/or a base understanding of digital marketing
- Bachelor’s Degree
- Right to work in the UK
Benefits
- GEEIQ Day – 1 extra day of paid leave per year on top of annual leave allowance
- Regular Socials – paid socials
- Flexible Hours – core business hours 10am to 5pm
- Focus Fridays – option to WFH every Friday
- WFH – 2 days per month
- Remote Working – 5 additional days per year (can be used to WFH or for International Working)
- Cycle to Work Scheme
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Business Intelligence Platforms
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Client Services Manager employer: GEEIQ
Contact Detail:
GEEIQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager
✨Tip Number 1
Familiarise yourself with GEEIQ's platform and the brands they work with. Understanding how their data-driven approach benefits clients like Walmart and L’Oreal will help you speak confidently about their services during interviews.
✨Tip Number 2
Showcase your experience in client management by preparing examples of how you've successfully built relationships and exceeded client expectations in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Stay updated on industry trends, particularly in gaming and digital marketing. Being able to discuss recent developments or case studies during your interview will show your passion for the field and your proactive nature.
✨Tip Number 4
Prepare to discuss your presentation skills and storytelling abilities. Since the role involves creating impactful presentations, having a few examples ready to share will highlight your creativity and attention to detail.
We think you need these skills to ace Client Services Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Client Services Manager position at GEEIQ. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in client management, data analysis, and presentation skills. Use specific examples that demonstrate your ability to thrive in fast-paced environments and your understanding of the gaming and marketing industries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your familiarity with the gaming industry and how you can contribute to GEEIQ's mission. Be sure to address how your skills can help meet the needs of their clients.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Client Services Manager role.
How to prepare for a job interview at GEEIQ
✨Know Your Clients
Before the interview, research the brands GEEIQ works with, such as Walmart and L’Oreal. Understanding their market presence and challenges will help you demonstrate your ability to manage client relationships effectively.
✨Showcase Your Data Skills
Be prepared to discuss how you've used data to drive insights in previous roles. Highlight specific examples where your analytical skills led to successful project outcomes, as this is crucial for the Client Services Manager position.
✨Prepare Engaging Presentations
Since the role involves creating impactful presentations, practice building a concise and visually appealing presentation on a relevant topic. This will showcase your storytelling skills and attention to detail during the interview.
✨Demonstrate Your Passion for Gaming
Express your interest in the gaming industry and how it intersects with marketing and technology. Share any personal experiences or insights that reflect your enthusiasm, as this aligns with GEEIQ's focus on innovative brand strategies.
