Client Manager

Client Manager

Full-Time 50000 - 65000 £ / year (est.) No home office possible
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GEEIQ

At a Glance

  • Tasks: Lead client relationships and deliver high-quality strategic projects in gaming and virtual worlds.
  • Company: Join GEEIQ, a dynamic data intelligence platform for global brands in gaming.
  • Benefits: Enjoy hybrid working, extra leave, flexible hours, and regular social events.
  • Why this job: Make an impact in the exciting world of gaming marketing with top global brands.
  • Qualifications: Experience in client services and a passion for gaming and digital communities.
  • Other info: Collaborative team culture with opportunities for growth and mentorship.

The predicted salary is between 50000 - 65000 £ per year.

Are you a client leader who combines strategic thinking, strong communication and exceptional delivery standards? Do you enjoy turning complex data into clear client recommendations and building trusted relationships with senior stakeholders? And are you excited by the opportunity to help global brands win in gaming and virtual worlds - one of the most dynamic areas of modern marketing?

We are looking for a Client Manager to join our Client Services team and lead the delivery of high-quality strategic work across a portfolio of global client accounts. GEEIQ is the data intelligence platform for gaming and virtual worlds. We help the world's biggest brands – Walmart, Gucci, L'Oréal, Newcastle United, Coach, and more – measure, analyse and grow their presence across platforms like Roblox, Fortnite and beyond.

This role sits at the centre of client delivery within our Client Services team. You will manage day-to-day client relationships, lead project delivery across assigned accounts, and ensure every output meets the strategic and quality standards expected by our clients. You'll work closely with Client Directors, Insights, Product and wider internal teams to turn data into clear recommendations, shape project direction, and help clients make confident decisions across gaming and virtual environments.

Alongside delivery ownership, you'll play an active role in strengthening client relationships, anticipating needs, identifying opportunities to expand platform usage, and contributing to account growth over time.

Key Responsibilities
  • Lead the day-to-day delivery of projects across assigned client accounts
  • Build client-ready presentations and deliverables with minimal senior input
  • Translate complex platform data into clear narratives, recommendations and actionable next steps
  • Own quality control across all outputs on your accounts
  • Manage recurring client interactions independently
  • Build trusted working relationships with client stakeholders
  • Lead meetings confidently, presenting existing work clearly and handling operational questions directly
  • Anticipate client needs and proactively frame recommendations
  • Develop project strategies with senior support where needed
  • Link client objectives to measurable KPIs and platform outputs
  • Translate analysis into clear strategic recommendations
  • Connect insight across campaigns, activations and broader client priorities
  • Build structured project plans that support smooth execution
  • Coordinate timelines, contributors and internal dependencies
  • Escalate risks with proposed solutions
  • Close projects with clear summaries, learnings and next-step recommendations
  • Take an active role in account planning
  • Identify pain points, unmet needs and opportunities to expand services or platform usage
  • Contribute ideas that strengthen long-term client partnerships
  • Support senior team members in renewal and growth conversations
  • Help improve templates, processes and ways of working
  • Share knowledge across the team
  • Support newer team members with feedback and best practice
  • Act as a role model for quality, ownership and professionalism
Skills, Knowledge and Expertise
  • Proven experience in client services, account management or strategic delivery within a SaaS, agency, media or marketing environment
  • A strong understanding of or genuine interest in gaming, virtual worlds, or emerging digital communities
  • Confidence managing client relationships independently
  • Strong presentation-building skills, with the ability to structure clear and persuasive narratives
  • Ability to interpret data and turn it into strategic recommendations
  • Excellent verbal and written communication skills
  • Strong organisational skills and the ability to manage multiple deadlines simultaneously
  • Experience leading projects across multiple stakeholders
  • Confidence presenting to senior client stakeholders
  • Strong attention to detail and ownership over quality
  • A proactive approach to solving problems and improving ways of work
  • Experience working with enterprise or global brand clients
  • Hands-on experience in gaming, esports, virtual worlds, or digital community spaces
  • Familiarity with data platforms, analytics dashboards, or AI-powered tools
  • Commercial awareness and experience spotting account growth opportunities
  • Experience mentoring junior team members
Benefits
  • Hybrid model: 3 days per week in the office (Monday, Tuesday and Thursday), 2 days remote
  • The office is always open and team members are welcome to come in more often if they like
  • GEEIQ Day – 1 extra day of paid leave per year on top of annual leave allowance
  • Regular Socials – paid socials
  • Flexible Hours – core business hours 10am to 5pm
  • Remote Working – 5 additional days per year (can be used to WFH or for International Working)
  • Cycle to Work Scheme

Client Manager employer: GEEIQ

GEEIQ is an exceptional employer that fosters a collaborative and innovative work culture, where every idea is valued and employees are encouraged to contribute to the dynamic field of gaming and virtual worlds. With a strong focus on employee growth, the company offers flexible working arrangements, including a hybrid model and additional paid leave, ensuring a healthy work-life balance while empowering team members to develop their skills and advance in their careers. Located in London, GEEIQ provides a unique opportunity to work with global brands at the forefront of modern marketing, making it an exciting place for those looking to make a meaningful impact.
GEEIQ

Contact Detail:

GEEIQ Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Client Manager role.

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers, bring along examples of your work. Whether it’s presentations or case studies, having tangible proof of your abilities can really set you apart.

✨Tip Number 3

Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like GEEIQ, and express your interest. A well-timed email can lead to opportunities that aren’t even advertised yet.

✨Tip Number 4

Practice makes perfect! Before any interviews, do some mock sessions with friends or mentors. Focus on articulating how your experience aligns with the role and how you can help brands thrive in gaming and virtual worlds.

We think you need these skills to ace Client Manager

Client Relationship Management
Strategic Thinking
Data Interpretation
Presentation Building
Project Delivery
Communication Skills
Organisational Skills
Attention to Detail
Problem-Solving Skills
Experience in Gaming or Virtual Worlds
Account Management
Commercial Awareness
Mentoring Skills
Collaboration

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Client Manager role. Highlight your experience in client services and any relevant projects that showcase your strategic thinking and communication skills. We want to see how you can bring value to our team!

Showcase Your Passion for Gaming: Since we’re all about gaming and virtual worlds, don’t shy away from sharing your enthusiasm for these areas. Mention any personal or professional experiences that relate to gaming, esports, or digital communities. It’ll help us see how you fit into our culture!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your achievements and how they relate to the responsibilities of the Client Manager role. We appreciate a well-structured narrative that’s easy to follow!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at GEEIQ

✨Know Your Client Inside Out

Before the interview, dive deep into the company’s client portfolio and understand their key projects. Familiarise yourself with how they measure success in gaming and virtual worlds. This will help you speak confidently about how you can contribute to their goals.

✨Showcase Your Presentation Skills

As a Client Manager, you'll need to build client-ready presentations. Prepare a mock presentation on a relevant topic and practice delivering it. This will not only demonstrate your skills but also show your proactive approach to client communication.

✨Be Ready to Discuss Data Interpretation

Brush up on your data analysis skills and be prepared to discuss how you would translate complex data into actionable insights. Think of examples from your past experience where you successfully turned data into strategic recommendations for clients.

✨Demonstrate Relationship-Building Skills

Think of specific instances where you've built strong relationships with clients or stakeholders. Be ready to share these stories during the interview, highlighting how you anticipate client needs and contribute to account growth.

Client Manager
GEEIQ
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