At a Glance
- Tasks: Support students and faculty with efficient administration and timely processing of information.
- Company: Join a diverse and inclusive educational institution dedicated to changing lives through education.
- Benefits: Enjoy flexible hours, 25 days leave, tuition reimbursement, and a range of employee perks.
- Other info: Flexible shifts available, including evenings and weekends, with excellent career growth opportunities.
- Why this job: Make a real difference in students' lives while developing your administrative skills.
- Qualifications: Bachelor’s degree and experience in administration; strong communication and organisational skills required.
The predicted salary is between 31500 - 38500 £ per year.
Department: Student Support
Type of Contract: Permanent / Full-Time
Changing lives through education.
The Role: Faculty Administration Officers (FAO) are required to ensure faculty and student administration is consistently completed on time with clerical records accurately maintained. You will efficiently process student information and data, prepare documentation for meetings and carry out other general administrative functions for the faculty.
You will be required to work 40 hours per week. We provide day, evening and weekend classes. Therefore, your shifts can fall across these periods.
Use GBS systems and processes to complete student administration effectively to increase student outcomes within the faculty.
- Complete timely and accurate general faculty administration with indirect resolution to student queries or issues. For example, contribute during faculty student monitoring meetings, offering information and insight, actively follow up on cases and report back, so data is accurate.
- Successfully action student requests, distribute students timetables and academic calendars, and complete assignment extensions on Moodle to help students with workload management and life organisational skills.
- Provide general administration support and advice for the faculty by effectively dealing with student enquiries and using a triage approach for complex enquiries.
- Collaborate in unison with Faculty colleagues, retention, welfare, and academic services to provide information and act on information provided to further support student engagement.
Experience:
- Experience in working in administration services.
- Experience of working in a widening participation environment, where English is not the primary language.
- Bachelor’s degree.
- Effective administration, organisational and conflict management skills.
- Have excellent administration and communication skills (verbal and written).
- Ability to be flexible to work days, evenings and weekends as required.
- Experience in working in administration in FE/HE.
Benefits:
- 25 days annual leave, plus 8 public holidays.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities.
Administration Officer - Flexible Hours in Manchester employer: GEDU
GEDU Global Education is an exceptional employer, offering a vibrant work culture that prioritises innovation and collaboration. As a Business Intelligence Analyst at any GBS UK campus, you will benefit from professional growth opportunities, access to cutting-edge tools like Microsoft Fabric, and the chance to make a meaningful impact on student success through data-driven insights. Join us to be part of a forward-thinking team dedicated to transforming education and empowering future generations.
