At a Glance
- Tasks: Support students in their learning journey and enhance their academic success.
- Company: GBS, a leading higher education provider with a focus on student support.
- Benefits: £32,000 salary, 25 days leave, flexible benefits, and career development opportunities.
- Other info: Dynamic work environment with opportunities for professional growth.
- Why this job: Make a real difference in students' lives and help them achieve their goals.
- Qualifications: Experience in academic coaching and strong communication skills required.
The predicted salary is between 32000 - 32000 € per year.
Department: Student Support
Location: East London (On-Site)
Type of Contract: Permanent
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing Lives through Education
Salary: £32,000 Per Annum
You will be required to work 40 hours per week. We provide day, evening and weekend classes. Therefore, your shifts can fall across these periods and there will be an expectation to work afternoons, evenings and weekends.
The Role: Student Success Tutors (SSTs) provide direct support for assigned students/groups with student meetings, proactive holistic support, & coaching of students. You will also provide indirect support for assigned students/groups via email, phone and tracking of student academic performance with Faculty Manager as required.
To collaborate within the faculty and across departments to triage student problems and direct them to specialist services, enabling GBS colleagues to ensure an excellent experience for all students is delivered throughout their learning journey. You will help students through their learning journey and on to enhanced life opportunities, benefiting themselves, their families, communities, and society more broadly.
What The Role Involves:
- Support students in and outside of the classroom to increase student outcomes (attendance, submission rates, MEQ completion rates and student satisfaction).
- Have excellent working knowledge of GBS policies and procedures and academic regulations/extenuating circumstances for the assigned partnership.
- Be proactive in identifying and supporting students who may be at risk.
- Support students with workload management and life organisational skills.
- Contribute during faculty student monitoring meetings, offering information and insight, actively follow up on cases and report back.
- Guide and signpost students towards further support as necessary.
About You:
- Experience of working in FE/HE and in academic coaching.
- Experience of working in a widening participation environment or experience as a teaching assistant.
- Bachelor’s degree.
- Effective people, organisational and conflict management skills.
- Ability to be flexible to work days, evenings and weekends as required.
Desirable:
- Evidence of performance to the highest standards of professionalism within a student focused service approach.
- Excellent communication skills (verbal and written).
- Committed team player and able to work under pressure to tight timelines.
- Demonstrate a proactive outlook to work.
What We Offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
“GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.”— Barbara Vargas (Professional Services Employee)
Please note: this role is not eligible for sponsorship!
Student Success Tutor - East London employer: GEDU Services
GBS is an exceptional employer that prioritises the professional growth and well-being of its employees, offering a supportive work culture where collaboration and mentorship thrive. Located in East London, the role of Student Success Tutor provides meaningful opportunities to impact students' lives positively while enjoying generous benefits such as 25 days of annual leave, flexible working arrangements, and a commitment to career development through tuition reimbursement. Join us in our mission to change lives through education and be part of a team that values your contributions and fosters your success.
StudySmarter Expert Advice🤫
We think this is how you could land Student Success Tutor - East London
✨Tip Number 1
Network like a pro! Reach out to current or former Student Success Tutors on LinkedIn or through your university connections. Ask them about their experiences and any tips they might have for landing the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and coaching. Think about real-life examples where you've helped someone succeed, as this will show your proactive approach.
✨Tip Number 3
Show your passion for education! During interviews, express why you want to help students succeed and how you can contribute to their learning journey. This enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the GBS team.
We think you need these skills to ace Student Success Tutor - East London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Student Success Tutor role. Highlight your experience in academic coaching and any relevant skills that align with our mission of supporting students through their learning journey.
Showcase Your Communication Skills:Since excellent communication is key in this role, use your application to demonstrate your verbal and written skills. Whether it’s through clear language or structured formatting, let us see how you can effectively convey information.
Be Proactive in Your Approach:We love candidates who take initiative! In your application, mention any experiences where you’ve proactively supported students or tackled challenges. This will show us that you’re ready to jump in and make a difference.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at GEDU Services
✨Know Your Stuff
Make sure you have a solid understanding of GBS's policies and procedures, especially those related to student support. Familiarise yourself with the academic regulations and any specific programmes they offer. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Your Coaching Skills
Prepare examples from your past experiences where you've successfully supported students or peers. Highlight your coaching techniques and how you've helped others improve their performance. This is key for a Student Success Tutor, so be ready to discuss your approach to mentoring.
✨Be Proactive
During the interview, demonstrate your proactive mindset by discussing how you would identify and support at-risk students. Share strategies you might use to engage with students outside of class and how you would follow up on their progress. This will illustrate your commitment to student success.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics at GBS. Inquire about their approach to student engagement and support, or ask how they measure student satisfaction. This shows that you're not just interested in the job, but also in contributing positively to the team and the students' experience.
