At a Glance
- Tasks: Support student wellbeing through guidance, crisis support, and promoting a safe environment.
- Company: GBS, a leading higher education provider with a mission to change lives through education.
- Benefits: 25 days annual leave, flexible benefits, and a workplace pension scheme.
- Other info: Join a diverse team dedicated to equality and inclusion.
- Why this job: Make a real difference in students' lives while developing your career in a supportive environment.
- Qualifications: Bachelor’s degree in a relevant field and experience in student support or higher education.
The predicted salary is between 24000 - 27000 € per year.
Department: Student Wellbeing
Location: Role can be located in London (West and East London), Birmingham, Manchester, or Leeds (On-site)
Type of Contract: Permanent – Part Time, 30hrs per week
Salary: £24,000‑£27,000 pa PTE (Pro Rata from £32,000‑£36,000 pa FTE)
Working Days/Shift Pattern: Wednesday‑Sunday (Wednesday to Friday 2pm‑8pm & Saturdays/Sundays 3pm‑7:30pm). Days and hours are fixed and not negotiable.
About GBS: GBS is a higher education provider offering a range of sector‑relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. GBS' Vision: Changing lives through education.
Team Purpose: Supporting students’ well‑being by offering help with mental health, personal issues, and practical concerns such as housing or finances. We provide guidance, crisis support and promote a safe, inclusive environment to help students succeed both personally and academically.
Role: The purpose of this role is to provide guidance and support to GBS students in their learning, well‑being and engagement throughout their studies. Your key task will be to address student wellbeing through pastoral support and by guiding students to services appropriate to their needs. Believed to be the first point of contact for many students, the role requires knowledge of all services and programmes offered by GBS as well as appropriate external agencies. The Student Wellbeing Officer reports into the Student Wellbeing Manager.
Role Responsibilities:
- Managing student referrals, working alongside the Student Wellbeing Manager, acting as a link between the Wellbeing Office, the relevant academic team and internal and external services.
- Providing pastoral support to students who may be experiencing social or emotional issues and ensuring learning accommodations are implemented for students with Personal Learning Plans.
- Maximising student attendance by collaborating with student engagement managers to support students throughout their studies.
- Offering immediate assistance to students on a drop‑in and appointment basis.
- Maintaining accurate student wellbeing records in line with GDPR requirements and ensuring confidentiality.
- Assisting with the organisation of health and wellbeing social activities and events for students.
Qualifications:
- Bachelor’s degree in a relevant discipline, preferably health related.
- Prior experience in a similar or adjacent role, preferably within higher education.
- Knowledge of the DDA and SENDA and how to implement their guidelines, as well as the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs.
- Experience working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger’s syndrome.
- Experience selecting and using appropriate assessment materials, analysing results, drawing conclusions and making recommendations.
- Ability to discuss student needs in a sensitive manner and to co‑plan a programme of additional support to facilitate outcomes of personal and tutor targets.
Benefits:
- 25 days annual leave, plus 8 public holidays.
- 1 extra day leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme and more.
- Perks@Work discount platform, wellbeing centre and more.
- Reward and recognition programme.
- £500 employee referral award.
- Discretionary annual performance bonus.
Equality, Diversity and Inclusion: GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities.
Student Wellbeing Officer (30hrs Part-Time) in London employer: GEDU Services
GBS is an exceptional employer dedicated to fostering student well-being and success in a supportive and inclusive environment. With a strong commitment to employee growth, GBS offers generous benefits including 25 days of annual leave, tuition reimbursement for career development, and a range of flexible perks. Working in vibrant cities like London, Birmingham, Manchester, or Leeds, employees enjoy a collaborative culture that prioritises mental health and personal development, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Student Wellbeing Officer (30hrs Part-Time) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those who work in student wellbeing. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching GBS and its values. Understand their approach to student wellbeing and think of examples from your experience that align with their mission. This will show you’re genuinely interested!
✨Tip Number 3
Practice your responses to common interview questions. Focus on how you’ve supported students in the past and how you can contribute to creating a safe and inclusive environment at GBS.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the GBS community right from the start.
We think you need these skills to ace Student Wellbeing Officer (30hrs Part-Time) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Student Wellbeing Officer role. Highlight your relevant experience and skills that align with the job description, especially your knowledge of student support services.
Showcase Your Passion:Let us see your enthusiasm for supporting student wellbeing! Share any personal experiences or motivations that drive you to help students succeed both personally and academically.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and how you fit into our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at GEDU Services
✨Know Your Stuff
Make sure you’re familiar with GBS and its mission to support student wellbeing. Research their services and programmes, as well as the specific challenges students might face. This will help you demonstrate your understanding of the role and how you can contribute.
✨Show Empathy
As a Student Wellbeing Officer, empathy is key. Prepare examples from your past experiences where you’ve supported individuals through difficult times. Highlight your ability to listen and provide appropriate guidance, which is crucial for this role.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like how you would handle a distressed student or manage referrals. Think through potential scenarios beforehand and outline your approach to ensure you can respond confidently during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team dynamics, the types of events you might organise, or how success is measured in this role. This shows your genuine interest and helps you assess if the position is the right fit for you.
