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- Tasks: Engage with prospective students and guide them through the enrolment process.
- Company: GBS, a leading higher education provider with multiple campuses across the UK.
- Benefits: 25 days annual leave, flexible benefits, and tuition reimbursement for career development.
- Other info: Join a diverse team committed to equality and inclusion.
- Why this job: Make a real difference in students' lives by helping them achieve their educational goals.
- Qualifications: Strong sales and communication skills, with a passion for education.
The predicted salary is between 36000 - 60000 £ per year.
Department: Student Recruitment
Location: Greenford
Type of Contract: Permanent
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.
Our Vision: Changing Lives through Education
The Role: We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service. This role is not eligible for visa sponsorship!
What The Role Involves:
- Track enquiries, applications, admissions data, and manage student recruitment pipelines.
- Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.
- Utilize various communication channels, including phone calls, emails and virtual platforms, to engage with prospective students and nurture leads.
- Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.
- Assist with special projects and initiatives related to student recruitment and enrolment management as needed.
About You:
- Sales Acumen: Identify the needs and goals of prospective students and recommend suitable programs. Utilize effective selling techniques to achieve enrolment targets.
- Communication Skills: The ability to effectively communicate with prospective students through various channels including in-person interactions, phone calls, emails, and other platforms.
- Customer Service Skills: Providing exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner.
- Active Listening: Listening attentively to the needs and concerns of prospective students and responding with tailored solutions and support.
- Closing Skills: Effectively guiding prospective students through the enrolment process and overcoming objections to secure commitments and enrolments.
- Time Management: Efficiently managing time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines.
- Goal Orientation: Setting ambitious recruitment targets and working diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction.
- Resilience and Persistence: Demonstrating resilience and persistence in the face of rejection or challenges and maintaining motivation to meet recruitment targets.
- Program Knowledge: Maintain in-depth knowledge of GBS programs, including course content, admissions requirements, and career outcomes.
What We Offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Student Enrolment Consultant in London employer: GEDU Services
Contact Detail:
GEDU Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Enrolment Consultant in London
✨Tip Number 1
Get to know the company inside out! Research GBS and its programmes so you can chat confidently about how you can help prospective students. This shows you're genuinely interested and ready to make an impact.
✨Tip Number 2
Practice your communication skills! Whether it's on the phone or in person, being able to engage with potential students is key. Role-play with a friend or use our resources to sharpen those sales techniques.
✨Tip Number 3
Follow up like a pro! After your initial contact, don’t just leave it hanging. Use CRM tools to keep track of your interactions and make sure to reach out again. Persistence pays off in recruitment!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks we offer at GBS.
We think you need these skills to ace Student Enrolment Consultant in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Student Enrolment Consultant role. Highlight your sales acumen and communication skills, as these are key to attracting prospective students.
Showcase Your Customer Service Skills: In your application, give examples of how you've provided exceptional customer service in the past. This will show us that you can handle enquiries and concerns effectively, which is crucial for this role.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We want to see your personality shine through, so let your enthusiasm for education come across!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at GEDU Services
✨Know Your Stuff
Make sure you have a solid understanding of GBS's programmes and the admissions process. Familiarise yourself with the courses offered, their requirements, and how they can benefit prospective students. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Sales Skills
Since this role involves engaging with potential students, be prepared to demonstrate your sales acumen. Think of examples from your past experiences where you've successfully guided someone through a decision-making process. Highlight your ability to identify needs and recommend suitable options.
✨Practice Active Listening
During the interview, focus on listening carefully to the questions asked. This will not only help you provide relevant answers but also showcase your customer service skills. Remember, it's about understanding the needs of prospective students and responding appropriately.
✨Be Resilient and Goal-Oriented
Prepare to discuss how you handle rejection and challenges. Share examples of how you've stayed motivated to meet targets in the past. This will demonstrate your resilience and commitment to achieving recruitment goals, which is crucial for this role.