At a Glance
- Tasks: Manage student misconduct and complaints across multiple campuses with a focus on fairness.
- Company: Join GEDU Services, a leader in educational support and student welfare.
- Benefits: Permanent role with competitive salary and opportunities for professional growth.
- Other info: Work in a dynamic environment across London, Manchester, Leeds, and Birmingham.
- Why this job: Make a real difference in student lives by upholding the Student Code of Conduct.
- Qualifications: Experience in handling complaints and strong communication skills required.
The predicted salary is between 29700 - 36300 £ per year.
GEDU Services is recruiting for a permanent, full‑time role to manage student misconduct and complaints across campuses in London, Manchester, Leeds and Birmingham.
The post holder will lead investigations, ensure a fair, timely response, and uphold the GBS Student Code of Conduct and related policies.
You will work with lecturers, support staff and professional services, handle confidential information with discretion, monitor caseloads, and prepare factual reports with clear recommendations.
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Student Conduct & Complaints Lead (On-Site) in London employer: GEDU Services
GEDU Services in Manchester is an exceptional employer that prioritises the success and well-being of its employees. With a supportive work culture, competitive benefits such as 25 days of annual leave and performance bonuses, and ample opportunities for professional growth, we empower our Student Success Coaches to make a meaningful impact on students' academic journeys. Join us in a vibrant city where your contributions are valued and rewarded.
